Andrew Rolle

ANDREW A . B . ROLLE C:- ♦ H:- ♦- EDUCATION Master of Science in Information Systems - Florida International University Miami, FL. Bachelor of Science Interdisciplinary Studies - Western Kentucky University, Bowling Green, KY Associates of Science Computer Science - Miami-Dade College SKILLS INFORMATION TECHNOLOGY (IT) Database Management (SQL) Data Analytics (Tableau, Rapidminer, R) Hardware/Software Troubleshoot Tech Fee Proposals PeopleSoft Oracle Virtual Private Networks (VPN) Network Mapping Microsoft Office Suite/365 Mac OSX/iOS/Window Social Media Management DESIGN Adobe Creative Suite PowerPoint Presentations and Templates Graphic Design and QR Codes (and more) AUDIO VISUAL (AV) Video Conferencing (Polycom, Cisco, Skype for Business) Crestron and Extron AV Automation Crestron Certified Design Crestron Certified Technician Crestron Certified Engineer (4K) Digital Signage Systems (FWi) ETC Ion Lighting Board/System Certified Digital Audio Mixing Console Operator Audio, Lights and Video Design and Set Up Operate Lighting Console and Fixtures EVENT MANAGEMENT Conceptualize, design, implement and set up events Meetings, Corporate, Theatre and Auditoriums Logistics and Operation/Event Staff/Vendor Hire WORK HISTORY IT/AV System Specialist Point25Designs Hollywood, FL (12/2017 – Present • • • • • • Oversee workstations, update security, hardware/software and assign network access. Provide technical support for devices, systems, printers to ensure seamless user productivity. Troubleshoot hardware and software, installation, configure of PC, Mac, iPad, and mobile devices. Set up meeting equipment, audio and visual aids for clients presentation and performance needs. Stay abreast of relevant technology trends and make recommendations. Train and assist users. Design branding and marketing materials for small businesses. Audio Visual (AV) Security Specialist Innuvo Inc. Weston, FL (7/2018 – 1/2019) • Install and configure Audio Visual and Security Systems. Set up meeting equipment’s. • Install servers and maintain network connections. Update and repair hardware • Provide technical support, troubleshoot network, cables/wirings connections on multiple devices • Train and assist users on how to utilize hardware and software to maintain seamless production • Install door access controls/card readers. Repair and install faulty systems. Senior Events and Production Manager – Student Affairs Florida International University Miami, FL - 10/2013 - 09/2017 • Analyzed data to produce annual reports used to develop strategic plan. Produced cost analysis and presentations for Administrative Budget Hearings. ANDREW A . B . ROLLE C:- ♦ H:- ♦- • • • • • • Scheduled Project Meetings developed Milestones and Projected End Dates for IT/AV Projects. Managed and maintained Digital Signage Systems used for marketing and promotion of events. Recommended, developed and maintained policies and procedures for Special Events and operations. Created 3-5-year budget plan in order to reduce excess expenditures and increase revenue. Secured over $1.3 million in Tech Fee funding for Audio Visual and Information Technology upgrades. Led multi-million-dollar Audio Visual renovation project of a 300+ seat Performing Arts Theatre and multi-purpose event space. • Increased profits/auxiliary funds by 30% in one year through the restructure of business processes/procedures. • Directed production and marketing team to developed marketing materials for Theater, Corporate, concerts and social events. • Created new revenue streams through implementation of new technology and services. Coordinator of MultiMedia & Communication, 11/2011 to 10/2013 Florida International University – North Miami, Florida • Developed, operated and maintained interactive digital signage used to market and promote events. • Created pre and post event surveys in order to gather client interest and feedback for greater experience. • Programmed and maintained 2 Way Radio system, dedicated to providing efficient operational communication between Special Events team and Building Operations & Facilities staff. • Redesigned policies and procedures for Reservations and Audio-Visual departments, resulting in an increased response time for event inquiries. • Prepared budget proposals and presentations for annual technology funding. • Managed all Audio-Visual orders requested for Special Events. • Directed and scheduled appropriate staff to execute events efficiently. • Created monthly reports based on equipment usage in order to accurately determine inventory needs. • Developed 3-5yr budget plan for the upgrade and maintenance of Audio-Visual equipment and technology. • Developed and implemented Audio Visual departmental training manual resulting in reduced on boarding time for new employees. • Recommended all technical upgrades required in meeting rooms, conference/board rooms, theaters, ballrooms and throughout the multi-purpose facility. • Coordinated all audio-visual media production for over 2,500 annual events and prepared detailed Audio Visual technical layouts for each event.