ANDREW NICO DE LA CRUZ
PERSONAL PROFILE
CONTACT ME AT
To a position to contribute my knowledge and skills. Armed with knowledge in
customer service processes, customer needs assessment and a quality standard
service. Guest service oriented and where I can use my experience and
education to help the company meet and surpass its goals. I want to succeed in
a stimulating and challenging environment. Superb interpersonal skills; able to
establish positive relationship with co-workers.
863 Marzan St. Centro-One,
Sanchez Mira, Cagayan
WORK EXPERIENCE
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CAPELLA HOTEL SINGAPORE, 1T he Knolls, Sentosa Island, Singapore
MAY 2010-MAY 2011
-
SKILLS SUMMARY
Strong communication skills
Ability to take simultaneous orders
Excellent proactive attitude towards
work
Bartender/ Bar Waiter
Bartender/ Waiter
KUSINA CAGAYANA, Pengue Hi-way, Tuguegarao City
SEPT 18,2012 - OCT 02,2012
Bartender/Banquet
OAKWOOD PREMIER JOY-NOSTALG,17 Pasig, 1600 Metro Manila, Philippines
DEC 05,2012 – SEPT 05,2013
Bartender/Service
ACACIA HOTEL MANILA, Alabang, Muntinlupa City 1781
SEPT 26,2013 – NOV 26,2015
Bar Supervisor
Good in promoting excellent quality,
customer service, cleanliness, and
safety standards to other employees
CLUB BALAI ISABEL, Banga-Talisay Batangas
DEC 1, 2016 - APR 15, 2017
Time Management
Holland America Line
DEC 21, 2018 - Present
Customer Service Management
Bar Waiter
EDUCATIONAL HISTORY
Cagayan State University
Bachelor of Science in Hospitality Industry Management
June 2008 - Dec 2014
PERSONAL INFORMATION
Age : 29
Sex : Male
Date of Birth : July 2, 1991
Place of Birth : C-1 Sanchez Mira, Cagayan
Civil Status : Single