Andrew Lister

Andrew Lister Monitoring and Automation Specialist | Site Reliability, DevOps & Infrastructure Engineer q https://www.linkedin.com/in/andrewlister apac q https://github.com/AndrewAPAC SUMMARY SKILLS Senior Site Reliability Engineering SRE with over 10 years in DevOps, monitoring, and infrastructure optimization and 30 years in tech & finance. Expert in monitoring, automation, and system reliability with proven track record of reducing operational costs and improving system performance across global financial and tech environments. Australian citizen and Hong Kong permanent resident seeking remote opportunities. Monitoring PROFESSIONAL SUMMARY í ‘ ‰ ​ p Reliability and Resiliency I have significantly reduced outages from 15-20 per month to 0-2, time to resolution and observability by introducing accurate monitoring and alerting. I have done this in multiple companies the most notable being Citibank and 23,000 hosts, transforming the global support landscape. Automation Automation is a passion and I automate everything in the office and at home. I have been identifying repetitive tasks and successfully fixing with an optimal solution for over 30 years. I always take the attitude of save 15 minutes a day and use that 15 to save more time. Platform Engineering As a Linux user since 1992 and Unix since 1988, I have explored most aspects of networking, administration, storage and other OS related tasks which I can draw on to come up with innovative solutions. Technical Leadership I have acted as a technical lead and mentor for up to 6 team members since 2012. Code reviews, design recommendations and other assistance can be provided with my extensive experience in many IT aspects. Excellence in Coding, Standards and Documentation I like to do things the right way and strive to remove any duplications of code or configuration. Comments, structured documentation and source control are all critical in a well functioning IT environment. Examples at the end of this document. EXPERIENCE Career Break 09/2023 - Present ITRS Geneos Zabbix • Used Selenium and Python to access personal financial data, download and store in MySQL and visualise on Grafana dashboards. • Fully automated YouTube shorts content creation using multiple AI platforms meaning I could generate 5 short form videos with 2 minutes of effort. • Creation of a command line based home automation application to control IoT devices from cron, systemd and so on. • Continue to develop my application framework python module: https://github.com/AndrewAPAC/alx-common. • Keeping up to date with technology trends and evolving AI platforms. Sensu Prometheus Datadog Elastic Development Python C/C /C# Bash/Shell Scripting Agile Jenkins Confluence Perl CI/CD Bamboo CI/CD git Go GitLab Jira Java Other Docker Kubernetes Infrastructure As Code Linux/Unix Windows PostgreSQL Sybase GCP/AWS Ansible Terraform MySQL Oracle SQL Server STRENGTHS Ž Monitoring p Automation ƒ Coding ​ Communication Bali, Indonesia Travel and personal development. Remained hands on with home automation, content creation and other personal projects: Grafana Accurate monitoring is a passion and the cornerstone of site reliability. Early detection of issues, metric collection and dashboards, through to postmortem analysis. Have the attitude of 'automate everything' and a strong track record of doing just that regardless of complexity. I have been coding since high school 1985 and the Commodore 64. Developed code in multiple languages on different platforms and take pride in modularization and defining best practices. Strong believer in structured documentation, issue tracking and transparency. Always keen to explore better ways of doing things. EXPERIENCE EDUCATION Senior Lead Engineer, SRE and Innovation Bachelor of Science CLSA Flinders University 01/2022 - 08/2023 Hong Kong CLSA is a leading brokerage and investment group in Hong Kong • Designed and implemented ITRS Geneos monitoring framework overhaul, reducing configuration complexity by 70-90% • Overseeing and mentoring of offshore team: collaboration, training and development. • Developed python sampler to monitor hardware using Prometheus API decreasing hardware only monitoring costs by 45% across 3,000 hosts. • Created innovative alerting solution reducing issue resolution time by 35%. • Optimized Jira workflows, streamlining issue management by 80%. Senior Site Reliability Engineer – APAC / EMEA Lead Slync 09/2020 - 12/2021 Remote A platform specializing in tracking logistics and shipping • Led transition to kube-promethus-stack, improving system observability and usability by 45% as well as saving on monitoring costs. • Reduced deployment errors by 60% through customised helm charts and GitLab CI/CD. • Fully automated monthly client reporting processes, saving leadership a full day of manual work and significantly reducing errors. DevOps Officer and Linux Administrator BFAM Partners 02/2019 - 06/2020 Hong Kong A Hong Kong based investment manager focusing on equity strategies • Performed 100% of Linux system administration and DevOps duties for 20 developers and front office support. • Migrated Zabbix monitoring to ITRS Geneos, enhancing estate visibility by 60%, significantly reducing outages and increasing supportability. • Centralized Atlassian products with PostgreSQL replication and remediated DR solution. • Automated Linux server build process using Ansible, expediting deployment and reducing manual configuration. Global DevOps Engineer and Execution Trader quantPort Asset Management 04/2016 - 11/2018 Hong Kong A systematic asset management fund • Managed 50% of all trading, back office, and 90% of IT functions for the region specializing in algorithmic trading. • Boosted developer efficiency by 50% through centralizing functionalities with a new Python module removing repetition across the code base. • Wrote an intuitive front-end for sensu monitoring, enhancing user experience and significantly increasing issue resolution. Global Monitoring Lead Citibank 01/2010 - 01/2013 Hong Kong One of the major financial services organizations worldwide • Developed and implemented Greenfield monitoring solutions with ITRS Geneos across global production environments, reducing downtime by up to 75% and increasing visibility immensely. • Spearheaded reduction of outages in key financial hubs, employing strategic methodologies. London went from 15 to 20 outages per month to between 0 and 2 over a period of 1 month. • Engineered bespoke monitoring solutions in Perl, saving the company over $1 million in licensing costs. • Engineered and published infrastructure standards creating a new global initiative. 02/1988 - 11/1990 Adelaide, Australia • Major in Computer Science and Mathematics High School Certificate Gilles Plains High School 02/1983 - 12/1987 Adelaide, Australia PROJECTS ALX-common: Open source python module 2019 - Present Personal project I maintain an open source framework which I have used in multiple companies with excellent results in standardisation, removal of code duplication and enhanced productivity. • https://github.com/AndrewAPAC/alx-common. • https://pypi.org/project/alx-common/. • https://andrewapac.github.io/alxcommon/alx.html.