- Reply rate:
- 100.0%
- Availability:
- Hourly ($/hour)
- Location:
- New York, Ny, United States
- Experience:
- 6 years
Drew LaSalle
PROFESSIONAL EXPERIENCE
Accenture | Austin, TX / New York, NY
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2019 - Present
Business Operations Consultant & Deployment Lead
2024 - Present
Kubota Tractor Corporation - Dallas, TX
• Coordinated business process assessment workshops across six key areas (sales, accounting, shipping, logistics, etc.),
identifying pain points and capacity challenges, enabling an estimated 15% reduction in time spent on process analysis for
department leaders.
• Supported operational planning for product development lifecycles, including cost modeling and GTM strategy for
physical equipment (tractors, ATVs, etc.).
• Managed a team of 5 members to coordinate the end-to-end deployment of a new system to modernize sales, accounting,
shipping, and logistics processes ensuring successful data migration, system configuration, and business stabilization
support across all departments.
• Led a cross-functional GTM team to develop and release a digital customer portal to 5,000+ internal users and thousands
of customers to improve operational functionality and customer experience.
• Organized cutover planning and drove execution activities for more than 50 business and 20 IT stakeholders across 5
workstreams to prepare for our dress rehearsal and production cutover cycles
Strategic Operations Consultant & Program Lead
2024
AT&T - Dallas, TX
• Developed a GTM strategy for expansion into a new enterprise segment, analyzing competitive positioning, pricing
models, and regional demand to inform launch recommendations.
• Identified $20M+ in potential IT spend reductions through an application and asset rationalization review of infrastructure
investments, vendor contracts, and system utilization across all business units.
• Oversaw the design and rollout of a centralized data hub to support enterprise-wide reporting and analytics, enabling
real-time insights into network performance, service delivery, and cost drivers.
• Partnered with network strategy leads to access long-term infrastructure planning and investment scenarios, delivering
models and dashboards to support 5-year capital allocation and expansion decisions.
Strategic Operations Consultant & Change Management Lead
2022 - 2024
Dow Chemical Company - Midland, MI
• Created scenario-based financial models to support investment decisions and roadmap prioritization, incorporating variable
cost drives, long-term ROI, and risk sensitivity analysis.
• Developed and operationalized a $10M initiative prioritization framework for finance and business operations team,
improving EBITDA by $15M over the subsequent 2 years.
• Managed agile product delivery teams building an integrated data hub to support real-time operational visibility, including
invoice processing and customer credit forecasting
• Constructed dashboards in Power BI to leverage during quarterly business reviews and present operational SLAs, revenue
forecasts and loss prevention initiatives to executive leaders.
Process Engineering Consultant – Mergers & Acquisitions
2021 - 2022
Salesforce.com
• Deployed SaaS-based solutions across finance and operations teams by closely engaging end users to map pain points,
prioritize capabilities, and ensure adoption through defined performance metrics and hands-on support.
• Drove strategic GTM initiatives to improve customer retention and expansion metrics across their AI product offerings by
coordinating with cross-functional teams and senior leadership through data-driven insights.
• Facilitated business process assessment discussions across 6 workstreams, documenting over 40 manual processes and
identifying capacity issues, resulting in an estimated 25% reduction in time spent on process analysis for client directors
and managers.
• Mapped and redesigned 8 end-to-end lead-to-cash and quote-to-bill workflows, accelerating integration and reducing set
up time by 15 hours per process.
• Coordinated system automation for 60 newly integrated manual processes, achieving an estimated monthly time savings of
150 hours across departments due to increased automation.
Process Engineering Consultant – Healthcare Business Operations
2021
Blue Cross Blue Shield Tennessee
● Led process improvement initiatives in revenue cycle management, including claims processing, provider network
management, and value-based care strategy.
● Directed automation efforts to consolidate 12 manual processes across 4 workstreams, saving approximately 120 hours per
month in manual labor and reducing process time by 40%.
● Developed an implementation roadmap and conducted a comprehensive business process mapping exercise across 4
functional workstreams, streamlining preparation efforts by 25% for the upcoming implementation.
● Collected and analyzed business requirements, pain points, and manual processes from client directors to identify over 30
value cases in claims processing, provider network management, revenue cycle management and value-based care.
Digital Transformation Consultant
2019 - 2021
Kaiser Permanente - Oakland, CA
• Directed a Human Capital Management (HCM) consolidation project impacting payroll, benefits, and timekeeping for an
organization of 180,000+ employees.
• Collaborated with payroll and HR operations to ensure complaint time collection and accurate labor costing for union and
non-union populations.
• Oversaw day-to-day activities for a team of 8 members to ensure achievement of key milestones.
• Responsible for functional requirement gathering, user story creation and business process design to transition over
180,000 employees to a new HCM system.
• Conducted solution discussions as the functional SME with client directors and executives across 8 regions.
• Executed an HR Cloud boot camp for 25 new team members on both the Accenture and client side.
National Financial Partners (NFP Corp.)| Scottsdale, Arizona
2018
Information Technology Intern
● Created sales decks that contributed $750,000 in revenue in the financial services and manufacturing industries.
● Built a financial model to determine the growth potential for existing product segments to boost revenue by $350,000.
● Computed the annual depreciation cost for manufacturing assets to determine the number of units to maintain a CAGR of
4%.
● Compiled and analyzed 25 client benefit packages to determine the best offerings to propose to 10 prospects.
Protiviti | Phoenix, Arizona
Technology Consulting Intern
● Executed Sarbanes-Oxley (SOX) control design and testing for companies in the aviation and defense industries.
● Conducted client workshops for use cases involving user access, security monitoring and segregation of duties.
● Aided in SAP system development and testing for a company in the food processing industry.
EDUCATION
University of Arizona | Eller College of Management
Bachelor of Science in Business Administration
Majors: Management Information Systems (MIS) and Operations Management
● Relevant Coursework: Business Statistics, Revenue Cycle Analytics, Data Modeling & Visualization (Power BI)
ACTIVITIES AND INTERESTS
● Skills: Scenario / data modeling, data analytics & visualization (Power BI), Excel (advanced), SQL (basic), program
management
● Interests: Baking, golfing, traveling, health and fitness, skiing, trail hiking, black belt in karate
● Volunteer Work: Miracle League of Arizona, Phoenix Children’s Hospital, Saint Vincent de Paul
2018
