Andrew Jackson

ANDREW JACKSON--17 Bayo Adejonwo Street Maryland, Lagos ABOUT ME I am a dedicated communications professional with a proven record in effectively conveying messages and building brand awareness. Possessing strong written and verbal communication abilities. Adept at crafting engaging content, managing social media channels and developing effective communication strategies. Seeking to contribute my skills and professionalism to drive impactful and strategic communication to a dynamic team. EDUCATION & CERTIFICATIONS EXTRACURRICULAR ACTIVITIES Bachelor of Science in Mechanical Engineering Bells Technology of University Chess Club Community Volunteer STRENGTHS AND EXPERTISE SKILLS Team Leadership Microsoft Office, Communication Social Media Operations Management Proficiency, Digital Marketing Excellent Written and Verbal Communication skills. PROFESSIONAL EXPERIENCE Prime Group Executive Assistant October 2022 - Present Compiled and analyzed data for executive decision-making. Exhibited strong organizational skills to manage multiple projects simultaneously. Provided excellent communication skills between internal departments, external partners and clients as needed. Implemented new digital tools to increase workflow productivity. Assisted with event planning by making travel arrangements and reserving venues when necessary. Lagos Travel Buddies Ticket sales Manager July 2021 - August 2022 Performed data entry tasks to update the ticketing system database with customer information. Conducted market research surveys to identify potential areas for growth in ticket sales. Generated weekly reports outlining progress of ticket sales initiative. Utilized effective communication skills to explain ticketing policies and procedures to customers. Followed up with customers after sales to gain feedback Gbedu Content Team, Lead January 2020 - February 2021 Proactively addressed customer concerns, efficiently resolved issues, and escalated complex problems to supervisors as needed. Developed and curated engaging digital content for in-app features and all social media platforms to enhance user experience and engagement. Led and coordinated the development and execution of all Gbedu shows, including the New Music Friday Show, Gbedu DSCVR, Gbedu Behind TV Shows, and various podcast series. Provided exceptional customer service, and technical support, and performed accurate data entry to ensure seamless operations. Devised and executed performance enhancement strategies and plans to foster continuous improvement and operational excellence. Oversaw contracted employees, ensuring adherence to project timelines and successful completion of tasks. Department of Petroleum Recourses (DPR). Intern February 2018 - August 2018 Provided administrative support, ensuring smooth office operations and document management Assisted in the preparation and organization of reports, correspondence, and official documents. Coordinated meetings, maintained records, and handled confidential information efficiently. Gained exposure to the petroleum regulatory sector, enhancing knowledge of compliance and industry standards. Collaborated with different departments, improving teamwork and communication skills in a professional setting.