Andrew Cotton

 Andrew Cotton Business Process, Business Improvement and Business Analysis Consulting Excellent communication skills - Visual, Verbal and Written Experience in fast paced and unstructured environments Experience in working across teams, projects and functions Experience in working in ERP project teams and transformations CAREER SUMMARY Jan. 2017 – July 2017 DX Solutions Delivery Manager, Business Analysis Feb. 2011 – Dec. 2016 Lendlease Group Principle Business Analyst / Senior Business Analyst 2010 NSW Dept of Planning and Environment ICT Project Manager 2009 Just One Place Ltd. Test Manager 1994 - 2008 Westfield Group Senior Business Analyst, Project Manager 1993 Independent Consultant, California and Australia 1991 -1992 Stevenson Systems Inc. Irvine California Director of Systems 1989 - 1991 J.F. Davidson Associates Riverside, California Architect See below for CAREER DETAIL, EDUCATION and TOOLS CAREER DETAIL DELIVERY MANAGER, BUSINESS ANALYSIS, DX Solutions January 2017 – July 2017 Andrew lead engagements delivering Business Analysis services to Telecommunications clients. He extended the visual approach to Process Driven Business Analysis methodologies and established the use of collaborative tools (Microsoft and Atlassian) to support projects in the Business Analysis practice. SENIOR BUSINESS ANALYST / PRINCIPLE BUSINESS ANALYST, Lendlease Corporation February 2011 – December 2016 As a Senior Business Analyst Andrew provided the following outcomes for Lendlease IT projects: Elicit a clear interpretation of the client and stakeholder requirements, so real needs are understood and satisfied and the resulting project is appropriate, effective and efficient. Divide the project into clear components and ensuring that each component is fully delivered. Structure and discipline the involvement of all parties through project formation. Maintain a clear fit with related strategies and projects in the organisation. Give all stakeholders the opportunity to learn through the experience and success of the facilitation and business analysis and process management experiences. Create and execute an appropriate project communication plan. Following his promotion to Principle Business Analyst Andrew took on additional responsibilities for training and guiding new and contracted Business Analysts in the adoption of Lendlease process management tools and techniques. ICT PROJECT MANAGER, NSW Department of Planning February 2010 – February 2011 Project managed the ICT component ($1.9m) of the “Electronic Housing Code”, a NSW Department of Planning project to deliver an end-to-end web based service for Complying Development Applications. This system brings together 3 NSW State Departments, 12 Councils, 9 Certifying Organisations, 4 Software Vendors and the NSW Housing Code to deliver a service that guides applicants through the investigation, lodgment and assessment process. Andrew conducted Business Process Mapping workshops at 12 councils before working with Planners and technical specialists to design and document the requirements of the system. The system was built on a Siebel and .NET based SaaS platform. TEST MANAGER / BUSINESS ANALYST, Just One Place April 2009 - February 2010 Managed the Testing for ‘Just One Place’ a web based Product Life Cycle Management application for the manufacturing industry. Based in North Sydney ‘Just One Place’ was identified by Gartner as being one of four “Cool Vendors of Consumer Goods” for 2009. SENIOR BUSINESS ANALYST, Westfield Group Solutions Architect Business Analyst Cad Corporate Services Analyst 1994 - December 2008 Andrew formulated and managed technology projects from needs identification through to business case and implementation for all the divisions of the Westfield Group. This involved interactions with all levels of the Divisions and Executive management to identify and qualify benefits, then framing supporting solutions that were compatible with the corporate infrastructure and technical direction. He provided leadership and business analysis IT projects through the following services: Business Process and Systems Modeling Cost and Benefit Analysis Business Case Development RFIs, RFPs, RFQs and Vendor and Consultant Management Business Process Re-engineering, Change Management and Implementation Presentations, Demonstrations, Prototypes and Pilots Sponsor Development and Stakeholder Management Requirements Discovery and Validation Feasibility Analysis Organisational Strategic Review Product, Vendor and IT Industry Research Introductions, Updates, News, Minutes, Workshops, Meetings and Steering Committees Building teams from internal staff and selected external system integrators Andrew also managed many projects (coordination, conflict and compromise) to completed implementation and handover to the relevant business division and IT application support. He also delivered general IT consulting, advice, quick research and project scoping. Representative Projects for Westfield Group Andrew has overseen projects for all the divisions of the Westfield Group: Finance, Shopping Centre Management, Leasing, Property Development, Design and Construction, Marketing, Investor Relations, Administration and Corporate Affairs. The following is a representative sample. Centre Analysis Maps (GIS) An interactive graphical system that produced maps of Shopping Centre Floorplans with each shop colour and pattern coded according to the required financial characteristics. Worked closely with the relevant divisions and produced prototypes using CAD to determine full requirements. Selected GIS technology and suppliers. Presented proposed system to Executive Directors and Senior Management for approval. Contracted suppliers and individuals for data input and system build and roll out. Managed maintenance and training for first few months then handed over day to day responsibilities to IT Operational staff. Upgraded system every 3-5 years to meet new requirements. Enterprise Risk Management Global Risk Management System - hosted and maintained in Sydney. Consulted to the Enterprise Risk Manager from requirements gathering through to system selection, business case and pilot system implementation. Digital Archive Digital Document Archive of scanned records for different divisions across the group using a common business and technical architecture. Developed the business case for this facility based on the Business Continuity Planning requirements of the divisions. Created a corporate taxonomy for the indexing of Digital Archive Documents to enable enterprise wide searches through accurate standardized meta-data across all departmental archives. Supervised the definition, setup and population of many divisional archives. Public wi-fi Internet Access Free internet access for shoppers in the Doncaster Shopping Centre Selected the technology and supplier, negotiated the business model and brought all the related parties together to provide this new service to Westfield shoppers. Leasing System Replacement Technology Selection The Westfield Leasing system is a workflow system that manages creation of all shop leases from initial prospecting through legal execution to renewal. Worked with IT and Leasing to determine the class of system required and then led a formal process (research, analysis, interviews, scripted demonstrations, scoring and presentations) to select a preferred Business Process Management Suite. IT Project Prioritisation Worked closely with the Director of IT and all IT project managers to build and populate a framework that allowed the Chief Operating Officer and all Divisional Directors to accurately assess and prioritise the major IT projects. Promoted the mapping of each project to core corporate business drivers to help mitigate divisional parochialism. Progressively developed an MS Access database to gather the input from all IT project managers and publish the resulting reports. Global Financial Consolidation Feasibility Worked with a global team of internal staff and external consultants in Sydney, Los Angeles and London to validate the use of a single instance of JDE Financials to support Global Financial Consolidation. Identified and documented Corporate Finance Global Financial Consolidation strategies and requirements. Mapped current and proposed process flows showing the interaction of key participants, inputs and deliverables together with time and effort metrics. Human Resources Information System Gap Analysis Used a benefits driven approach based on corporate and HR division goals to agree and document key requirements. The extent to which the JDE HRIS (Workforce Management Suite) met these requirements was then determined through a series of presentations and workshops with JDE and HR managers Although the project was complicated by parochial interests the in-appropriateness of implementing the JDE HRIS was determined in a clear, structured and objective process. First Corporate Web Site and Intranet Identified the benefits, wrote the business cases and project managed the implementation of the first corporate Web Site and Intranet. These operated on a largely self service model, where individual business units published their own information through a standard template based system. Editing and publishing was controlled by a rigorous workflow system. Selected initial content and services, base technology and technical and graphical standards, contracted suppliers and managed implementation. INDEPENDENT CONSULTANT 1993 Consulted to the companies listed below in the fields of Computer Aided Design (CAD) Services, Geographic Information Systems (GIS), Quality Assurance (ISO 9000), Marketing and Electronic Document Management Systems (EDMS) in Australia and California, USA. Marketed and implemented an Electronic Document Management System application for CADGroup Australia, a CAD systems reseller and systems integrator based in Sydney Produced Quality Assurance policies and procedures for manufacturing companies for Quasar, a Quality Assurance company based in Sydney. Provided technical marketing and IT consulting services to Water Management Group, a water management and irrigation engineering company located in Riverside, California, USA. Provided technical marketing services to EuroWest International, an import/export company located in Riverside, California, USA. Designed and built a Mapping Information System for the Atlantic Richfield Company (ARCO) refinery in Long Beach California; the largest refinery in Southern California for Applied Geo/Dynamics of Temecula California, USA. DIRECTOR OF SYSTEMS, Stevenson Systems Inc- Located in Irvine, California, U.S.A. Stevenson Systems is a Computer Assisted Facilities Management (CAFM) services company. The majority of clients are building owners and managers. Area measurement, analysis and spatial audit comprise the core services. ARCHITECT, J.F. Davidson Associates Inc- Located in Temecula and Riverside, California, U.S.A. J.F. Davidson is a multi-disciplinary civil engineering company. Andrew joined the Architecture Division of the company and managed projects that included, a senior citizens centre, a small regional airport and re-development guidelines. Andrew moved to the Engineering side of the business and directed all CAD and drafting staff in the Temecula office . He was the CAD liaison between divisions, consultants, clients and public agencies and was assisted with marketing. PROJECT ARCHITECT / PROJECT MANAGER, Wheeler Wimer Blackman Associates Inc- Located in San Diego, California, U.S.A. Wheeler Wimer Blackman is one of the most established architectural firms in San Diego. Andrew marketed the company to the general public and to specific client groups. He planned the facility needs of client institutions, researched, developed and wrote building use programs. Designed and presented proposals for office and commercial and industrial projects CAD MANAGER, Craig Craig Moller Ltd- Based in Wellington, New Zealand Craig Craig Moller was one of New Zealand's leading architectural firms, active in both commercial and residential markets. Joining the company immediately after graduating from Architecture School, Andrew’s responsibilities grew rapidly as he managed the implementation of Computer Aided Design and Drafting into the firm. He was also part of many project teams that were designing and documenting multi-level office buildings. EDUCATION Degrees Bachelor of Architecture and Bachelor of Building Science - Victoria University of Wellington, New Zealand -) Bachelor of Science (Double Major in Physics and Applied Mathematics) Canterbury University, New Zealand -) Courses / Certifications Oracle Service Oriented Architecture (SOA) Suite Technical Workshops (2006, 2007) Executive Coaching - Influencing, Negotiation, Leadership (2005) Project Management - CompTIA Certification (2004) ITIL Certification (2005) Skillsoft On-Line Courses - Emotional Intelligence, Presentation (2004) Notes Application Development - Interactive Web Applications (1999) Generating Web Applications and Model Business Systems with Oracle Designer/2000 Facilities Management, Marketing, Advertising and Public Relations - University of California Irvine, USA (1990, 1992) Commercial and Industrial Real Estate, Programming in C++ - University of California Riverside, USA (1990) French Language - University of Geneva, Switzerland (1979) TOOLS Process Management Orbus iServer Process Modeling Orbus iServer MS Visio ARIS Spreadsheet MS Office Excel Presentation MS Office Powerpoint MS Visio Database Management MS Office Access Collaboration MS Sharepoint MS OneNote Atlassian Confluence Atlassian JIRA Slack Publishing MS Publisher Project Management MS Project CAD AutoCAD 3D Modelling SketchUp GIS ArcGIS Document Management MS Sharepoint Captaris Alchemy EMC Captiva Dispatcher