Hi! I’m a dedicated and people-first professional, with over 8 years of experience in customer service, sales, marketing, and team management—both in-office and remotely.
Cutting through noise with standout customer service, closing sales with strategy and precision, building marketing campaigns that convert, generating high-quality leads, managing teams remotely without missing a beat, and driving real results, are few examples of what I specialize in.
My customer service background includes working with big names like Vonage VoIP, eBay, and Sirius XM. These roles trained me to stay calm under pressure, listen actively, and respond with care. Whether it was solving a billing issue or walking a customer through a technical concern, I always made sure they felt heard and valued. My strength lies in genuine empathy and a mindset to go the extra mile, which I believe makes all the difference in building trust and getting results.
I then spent a year in sales and marketing with Xlibris Publishing / AuthorHouse Solutions, where I helped authors promote their books by offering custom marketing packages. I learned how to sell by listening first, understanding what each author needed, and guiding them toward the right solutions—not just what was on the shelf. It was about helping people tell their stories, and that made every pitch personal and meaningful.
Later, I stepped into a managerial role with Education Consulting Associates, first on-site, then remotely for five years. Here, we assisted students with school enrollments, guided them through the application process, and provided full support every step of the way. I also played a key role in lead generation, targeting potential students, and creating advertising strategies to promote courses offered by our partner schools. From writing ad copy to refining outreach funnels, I combined marketing know-how with a strong sense of service and purpose.
Remote work has made me highly self-driven, organized, and adaptable. I’m comfortable using CRMs, collaboration tools, and digital marketing platforms. Whether working solo or leading a team, I stay focused on delivering real value to both clients and colleagues.
At the core of everything I do is a simple principle: treat people well, understand their needs, and always do more than expected. Let’s connect here on HubStuff Talent and make things happen!