Andrene Campbell

ANDRENE CAMPBELL ADMINISTRATIVE ASSISTANT/EXECUTIVE ASSISTANT/VIRTUAL ASSISTANT MY PROFILE CONTACT (876)-203 - Caymanas Drive, Waterford, Portmore, St. Catherine- EDUCATION I am a skilled and adaptable Administrative/Executive Assistant/Virtual Assistant with over 15 years of comprehensive experience in the administrative/secretarial field. I am seeking a role to leverage my skills and contribute to the success of a forward-thinking organization. I am considered a problem solver, and I try to make the very best of any situation. With a high interest in designing, innovation and technology on a whole, I consider myself to be very creative, and I also possess an ability to anticipate the client’s desires or needs. (LLB) in Law University of Technology Jamaica- (Pending) Diploma in Administrative Management Management Institute for National Development (M.I.N.D) January 2012 - March 2012 Certificate in Supervisory Management Management Institute for National Development (M.I.N.D) April 2003 — May 2003 Merl Grove High School Team Work Strongly believe that each member should effectively play his/her role, as each is important for excellent outcome. “Rome wasn’t built in a day …neither by one person.” I am easy to work with; possess good interpersonal skills and can adjust to any situation by way of effective communication. Respecter of Quality Strongly believe that quality should be obvious in customer service as this significantly contributes to the client’s satisfaction. I am also very able to work on own initiative. CXC English Language English Literature Caribbean History Principles of Business II II II II 1. ANDRENE CAMPBELL SKILLS Leadership Skills EXPERIENCE URBAN DEVELOPMENT CORPORATION (Temporary) Administrative Assistant-Purchasing & Planning Dept. June 2023-August 2023 Interpersonal Skills Worked directly with the director of the purchasing department, attended corporate meetings, virtual meetings. Took minutes of meetings, departmental event planning, planned corporate meetings at Jamaica Conference Centre. liaised with both clients and staff alike on a daily basis, Received application received by bidders on properties. Monthly reports. Ordered stationery and supplies for department. Made travel arrangements for director and also staff for training events. Critical Thinking Time Management Project Planning Communication Ability to Multitask Administrative Support Skills Customer Service (Jamaica Observer-FYAH 105 & THE EDGE 105 FM ) Administrative Assistant/Executive Assistant September 2019-August 2021 Graphic Design Worked directly as a personal assistant to the General Manager/ Operations/Sales Manager regarding ads received from advertising agencies with executive account, sponsors, on air personalities, hosts, and clients directly linked to the traffic department for airplay Liaised directly with both small and large Advertising Agencies on large business accounts Liaised with the Operations Manager to ensure that invoices for advertisements were settled Ordered broadcast equipment, and other equipment from both overseas and local suppliers. Ensured that all utility bills for sites across Jamaica and for department were paid and up to date. Photocopied, printed, faxed and scanned documents. Ordered and maintained stationery, equipment and office supplies by way of inventory, and by checking warehouse stock to determine inventory level• Welcomed guests, clients, on air visitors and personalities to the manager. in person, or on the telephone. • Attended meetings Arranged small events for radio station Worked directly with site and studio engineers. Made travel arrangements for General Manager engineers • Ensured gas and diesel was ordered for upkeep of radio sites. Podcasting Audio Editing Social Media Management Microsoft Office Suite Ability to Work in a Team Website Designer Blogger HOBBIES Singing, Blogging 2. ANDRENE CAMPBELL LEADERSHIP Executive Board Secretary, Independence City Citizen’s Association Augusta Drive, Portmore July 2019 - Present Executive Board Member, CPR Ministries International Port Henderson Road Jamaica, Portmore May 2017 - Present Executive Board Secretary Helpers International M (Global Missions) Shortwood Road Kingston 8 August 2023- Present ACCENT Marketing Full-time Customer Email and Customer Chat Dec 2017- Aug 2019 Kingston, Jamaica · Remote As a Customer Service Representative at Accent Marketing, I played a vital role in delivering exceptional customer experiences. I was the first point of contact for our customers, addressing their inquiries, resolving issues, and providing information about their products and services. My primary responsibilities included handling inbound and outbound calls, responding to emails, and managing live chat interactions. In this role, l utilized excellent communication and problem-solving skills to understand and address customer needs effectively. I also maintained a high level of professionalism and empathy, ensuring customer satisfaction and fostering loyalty. My ability to multitask and manage time efficiently was very crucial in meeting performance targets and deadlines set by the management and quality team to ensure the customers satisfaction. I was also responsible for documenting customer interactions, updating customer accounts, and providing feedback to improve the company's processes and services. By collaborating with team members and other departments, I contributed to a supportive and dynamic work environment. I had prior experience in customer service. Strong interpersonal skills, a positive attitude, and a commitment to continuous learning and improvement which was very essential. At Accent Marketing I became a key player in delivering outstanding service to our valued customer 3. ANDRENE CAMPBELL LEADERSHIP Executive Board Secretary, Independence City Citizen’s Association Augusta Drive, Portmore July 2019 - Present Executive Board Member, CPR Ministries International Port Henderson Road Jamaica, Portmore May 2017 - Present Executive Board Secretary Helpers International (Global Missions) Shortwood Road Kingston 8 August 2023- Present MIW Traders Limited · Full-time Executive Assistant Feb 2015 - Sep- Orange Street, Kingston · On-site At MIW Traders Limited, I Managed the director’s office, Administered and maintained the Directors appointment schedules by way of Google Calendar and Microsoft Outlook, • Planned and scheduled meetings and liaised with clients and distributors, made travel arrangements for Director, prepared Memorandums. Organized Travel Plans for Director. Researched, drafted documents, ensured that all utility bills were paid and up to date as necessary. Photocopied, printed, faxed and scanned documents, ordered and maintained stationery, equipment and office supplies by way of inventory, and by checking stock to determine inventory level Ensured that invoices were paid and up to date. Welcomed guests and clients on the telephone and in person Attended meetings Telephone operations (screening and made calls as necessary) Good knowledge of Microsoft Office Applications 2016, Word /PowerPoint/Outlook. 4.. ANDRENE CAMPBELL DUNNCOX (Attorneys-at-Law) Paralegal December 2011- September 2014 REFERENCES Managed the Director’s Office effectively Administered and maintained the Directors appointment schedules by way of Google Calendar and Microsoft Outlook, Planned and scheduled meetings and liaised with clients and distributors. Made travel arrangements for Director, prepared Memorandums. Organized Travel Plans for Director. Researched, drafted documents, ensured that all utility bills were paid and up to date as necessary. Photocopied, printed, faxed and scanned documents, ordered and maintained stationery, equipment and office supplies by way of inventory, and by checking stock to determine inventory level. Ensured that invoices were paid and up to date. Welcomed guests and clients on the telephone and in person. Attended meetings. Telephone operations (screening and made calls as necessary). Good knowledge of Microsoft Office Applications 2016, Word /PowerPoint/Outlook/Trello Project Management. Ms. Kenollah A. Cameron Assistant HR Officer Urban Development Corporation 12 Ocean Boulevard Kingston Mall Tel:- Mr. Andrew Jarrett Operations Manager Fyah 105 FM (Jamaica Observer) 40-42 1/2 Beechwood Avenue. Kingston 5 Tel:- ORAINA LAWRENCE (Attorney-at-Law) Administrative Assistant/Paralegal August 2009-December 2011 I conducted in-depth legal research on various cases, statutes, and precedents relevant to ongoing matters. Prepare legal documents, including briefs, pleadings, contracts, and affidavits, under the guidance of the attorney. Client Interactions Assist in drafting and reviewing legal correspondence, agreements, and other documents as needed. Case Management: Organize and maintain case files, ensuring that all documentation is up-to-date and easily accessible. Coordinate the collection and preparation of evidence and exhibits for court hearings and trials. Liaise with clients, witnesses, and experts to gather information and documents necessary for cases. . 5..