EMPLOYMENT HISTORY
Checkout services
IKEA (2017 - present)
Several different responsibilities such as maintaining a simple
and fast checkout line and guaranteeing the costumer's
satisfaction.
Duties focused on sales growth and sustainability in the long
run.
Flexibility to help in other sections of the store.
ANDREIA
SILVA
PERSONAL PROFILE
With a degree in Languages, Literature
and Cultures., taken at Faculdade de
letras. Specialized in English by the
same instituiton.
Experienced with customer service since
2010.
Several interests such as literature,
cinema, art and classical studies.
Costumer service
FNAC -)
Costumer service, specialized support, and maintaining stock.
Also worked in the ticket office and in the credit card station
(created credit cards associated with FNAC and solved
rregularities).
EDUCATIONAL HISTORY
Faculdade de Letras da Universidade de
Lisboa
Bachelor of Languages, Literature and Cultures
-)
Major in English Studies
Minor in Classical Studies
SKILLS & ABILITIES
Highly responsable and reliable;
Ability to work in a team;
Flexibility;
Attention to detail;
Communicative;
Curious and eager to learn.
CONTACT INFORMATION--
COURSES
Norse Mythology (2018)
Celtic Mythology from Ireland (2018)
