- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 26 years old
- Location:
- Davao City, Davao Del Sur, Philippines
- Experience:
- 3 years
Andreah Lois E. Nartates
#48 Garnet St. Gem Village, Ma-A
Davao City, 8000 Davao del Sur
- |-
EDUCATION
Ateneo de Davao University,
Roxas Ave, Poblacion District,
Davao City, 8000 Davao del Sur Tertiary
June 2016 - March 2018
Sto.Tomas National High School,
Santo Tomas - Carmen Rd, Santo Tomas, 8112
Davao del Norte Secondary
June 2012 - March 2016
EXPERIENCE
FGC PLUS, 53 F Bangoy St, Poblacion District, Davao City, 8000 Davao del Sur— Customer Service Representativ
February 2020- July 2020
● Answer Phone Call
● Email Support via Zendesk
Sutherland Global Services, Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000
Davao del Sur— Customer Service Representative
June 2018 - November 2019
● Explaining of bills
● Scheduling tech appointments
● Upsell products
● Discussing the explanation of benefits to patients
Teleperformance, SM, 4/F Annex Building, Quimpo Blvd, Ecoland, Matina, Talomo, Davao City, 8000 Davao del Sur
— Technical Support Representative
September 2017 - June 2018
● Help customers to troubleshoot technical problems with their internet, home phone and TV.
● Scheduling customers for technician appointments
● Provides help beyond scope like helping customers with any other tech problems not related to our product
