Andrea Panamá

ANDREA REBECCA PANAMÁ FERNÁNDEZ Residencial Ambrogi, Casa 21, Col. Escalón, San Salvador ANDREA PANAMÁ - - - SUMMARY PE RS ON A L IN FO R M A TIO N • Demonstrated achiever with exceptional knowledge of business practices and customer service. AGE: 25 Years • Strong customer oriented background combined with fluency in English, including “Advanced Level” DUI:- Test of English for International Communication (TOEIC) MARITAL STATUS: Single • Skilled at learning new concepts quickly, working well under pressure, and communicating ideas DATE OF BIRTH: 12/21/1991 clearly and effectively. NATIONALITY: Salvadorian • Extensive computer training, including knowledge of multiple office and business software packages. • Enthusiastic and experienced in overseas travel. EDUCATION 2013 Bachelor on Business Administration. York University, Woodland Hills ,California. 2009 High School. Colegio Euroamericano Bilingüe, San Salvador, El Salvador. 2006 Middle School. Academia Británica Cuscatleca, Nueva San Salvador, El Salvador. Other Studies. Test of English for International Communication (TOEIC). CAREER HISTORY & AMP/ ACCOMPLISHMENTS 2006/ Credit Department Assistant, AGROSANIA S.A. de C.V. 2009 • Worked directly with credit and collections Manager. 2009/ Telus International. 2013 Customer Service Officer TXU. • Provided customer support on electricity for U.S. Customers check past due balance, provide amount due. Customer Service Representative Zynga. • Provided Written and voice customer service for Mafia Wars and Farmville. Business Sales Consultant First American Data Tree. • Sales Officer Real Estate Database Software. In charge to sell the database to Lawyers, Investors, and Real Estate Brokers. 2013/ Connections Language Academy. 2013 • Administrative Assistant and Teacher. 2013/ Prime Global Solutions/ Asesores y Consultores Internacionales S.A de C.V. 2014 • Operations, Logistics, Customer Service, Booking and Sales Executive Assistant. Responsible of negotiating charges with customers of the company. Follow up on them. Help customers in any doubt about their loads, ensure compliance goals, and keep in touch with drivers and cargo shipping schedules. Doing Inventory and logistics operation inside and outside the company. Generation of fees. Responsible for the operation on the logistic area as well. ANDREA PANAMÁ FERNÁNDEZ Residencial Ambrogi, Casa 21, Col. Escalón, San Salvador ANDREA PANAMÁ CAREER HISTORY & AMP/ ACCOMPLISHMENTS REBECCA - - - 2014/ Outsourcing Services International. 2015 • Executive Assistant to the CEO, Recruitment, Human Resources,Facilities and Billing. Monitor the budget to control the expenses of the company in events and facilities departments also in charge of contacting providers. KPI reports and attendance reports, as well as billing reports for clients and contacting them directly so the payment could get on time so they could avoid fees, in charge of the petty cash and its report. Recruitment area in charge of finding the perfect candidates for the company an interviewing them step by step. Human Resources experience in disciplinary processes and confidentiality. 2015/ Restaurante Puerto Cristal, Buenos Aires, Argentina. 2015 • Administrative Manager. In charge of schedules, events, and reservations. 2016/ Mossack Fonseca. 2016 • Operations Assistant. In charge of Certificate of Incumbency, CAR to US, CAR to OTHERS and Creating Profiles. 2016/ LEGAL PLUS/ WINGMAN up to date PROFESSIONAL REFERENCES • Senior Business Developer of a Virtual Assistant Company. Lic. Rebeca Fernández Credit and Collections Manager, AGROSANIA S.A de C.V- Luis Vasquez Recruitment and HR, OSI- Ricardo Cruz General Manager Legal Plus/Mossack Fonseca- PERSONAL REFERENCES Marcos Servellon Risk Analyst, Blackhawk- Julio Edgar Torres Operations Assistant of Servicios Jurídicos Corporativos S.A. de C.V-