Andrea Moro
P
a
Date of birth:
24/09/1987
Nationalit :
Italian
Address:
Calle Beatas 25 1 2E, Malaga 29008, Spain
Phone number:
-
Email address:
-
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6+ ears of Product and Project Management e perience across different countries and industries, from Fintech to
Tra el and Healthcare. I am people-oriented, process enthusiast and technicall minded.
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07/2018
As Product Manager at Zuper, I am orking ith the business, designers and engineers to
build the best personal finance management App currentl on the market.
During the past 2 ears, I
led the research and design efforts as ell as the implementation of some of the ke
user flo s of the app. These included features like o erdraft prediction, customer
induction (bootcamp), transaction search and customer data anal sis and
isualisation
orked along ith members of the E ecuti e Team as ell as the Marketing and
Customer Support departments to establish and update the product's KPIs and
roadmap
managed the integration of the first t o machine-learning dri en algorithms used in
the app
promoted, planned and coordinated the integration of a much-needed localisation tool,
and streamlined the process of uploading, re ie ing and editing content inside the
app
ith the Marketing Department, I orked on the launch of the compan 's communit
forum, here I regularl engage ith customers regarding product updates and
support enquiries
orked as liaison bet een the compan and its suppliers in the conte t of our
Customer Support acti ities
helped the compan na igate and adapt to the changes in the open banking landscape
resulting from the second Pa ment Ser ices Directi e - PSD2 (EU) 2015/2366
ha e ritten 700+ User Stories
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UK
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03/2014 07/2018
During m time as Project & Account Manager at Dogfish Mobile, I as responsible for
the deli er of multiple concurrent mobile, eb and creati e projects ith some of the
compan 's ke customers, including Public Health England, St James's Place Wealth
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Management, TUI Group, Titan Tra els and others.
M da -to-da tasks included the follo ing
orking ith remote, in-house de elopment teams and freelance resources (onshore
and offshore)
Agile ceremonies (dail Stand-ups, Sprint Planning, Demos and Retrospecti es)
project timeline management
management of project/portfolio le el client communications
planning and management of schedules and budgets
managing change requests identified during project deli er phase
o erseeing and planning internal and client-side testing and UAT
status reporting and communication ith clients and project stakeholders
In June 2014 the compan sponsored m Certified Scrum Master training, hich as
issued b the Scrum Alliance in London, UK
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02/2012
Researching ne net orks and supporting the compan first steps to ards its
internationali ation.
Supporting Sales and Marketing Department.
Designing and creating ne marketing material including fl ers, ne sletters and
product demo ideos.
Content riting.
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08/2012
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MS S a
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09/2012 09/2013
M MSc co ered four ke themes, namel Strateg and Go ernance, Project Control
S stem, Commercial Project Management, Integrated Project Management.
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10/2009 09/2011
Subjects included micro/macroeconomics, applied economics, together ith sociolog ,
la and business management.
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: during m first ear I on a scholarship that ga e me the opportunit to
spend si months (Januar
June 2010) at Appalachian State Uni ersit , North Carolina,
USA.
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09/2006
10/2009
