Andrea Keltner

ANDREA KELTNER 4356 West Maple Avenue Flint, MI 48507 Phone: - Fax: - E-mail:- EDUCATION: · Mott Community College -), Flint, MI · Baker College -, 2008), Flint, MI · San Juan College (2018 to 2019), Online Student EXPERIENCE: *Clerical Assistant for Genesee County (Also assisted in Finance and Commodities during COVID-19), GCCARD at 601 N. Saginaw, Flint, MI Flint, MI (October 2019 to October 2020) Duties: · Responsible for Case Management under Shardae Davis · Utilizing FacsPro and other programs to aid the community. · Keeping up with clients who need assistance with housing, Consumers Energy assistance and water assistance. · Client interaction by phone, Email and appointments. · Handling of files for client, ensuring their assistance payments get made. · Assisted in Senior Nutrition at Saginaw as well as at the Lippincott location. *Member Engagement Specialist (Promotion from Front Desk), Pierson Road YMCA of Greater Flint Flushing, MI (Fall 2016 to Fall 2019) Duties: · Responsible for Financial Assistance, Locker Distribution, & Monthly Newsletter Writing · New Memberships, Tours, Welcoming members by phone/E-mail · Assisting Members with Payment Changes, Accounts Holds, and more · Bank Runs, Invoicing, Excel spreadsheets · Social Media Updating, Mailings · Promotions, Event Planning *Content Writer, Upwork.com and Ask.com Flint, Michigan (September 2011 - November 2017) Duties: · Content Writing Using Word, Excel sheets · Researching Topics, Editing *Administrative Assistant, Maple Avenue Auto Collision Flint, Michigan (September 2001 – 2014, Still work occasionally) Duties: · Accounting, Banking, Billing · Ledger-keeping, Filing · Answering Telephone *Membership Chairwoman, United Teachers of Flint/Michigan Education Association Flint, MI (January - March 2011) Duties: · Membership Processing · Payroll/Accounting · Mailings/Packaging SKILLS: * Knowledgeable in MS Word, Excel and PowerPoint, and Daxko, Can type 100 wpm * Knowledgeable in GEMS, and BSA Accounting system * CPR/AED/First Aid Certified * Took First Person Shooter Training Class * Helpful with Customers/Clients/Members * Positive Attitude, Caring, Honest, Responsible, Organized REFERENCES: * Judge Jennie Barkey, Genesee County Probate Judge, Flint,- * JR Holmes, Manager, YMCA of Greater Flint,- * Katie Corkins, Computer Analyst for Fi-Serv,- * Lorna Wilson, Human Resources, Flint Job Corps and Front Desk at YMCA of Greater Flint – Pierson Road,-