Andrea Ann Asperin

I've been with the BPO industry for 5 years (3 years with Voice experience and 2 years in Non-Voice experience) and I'm more than willing to learn more about the world of Virtual Assistance.

First 3 years consists of Technical support with AT&T handling 3 LOB's (TV, Internet, Phone) with Verizon (Internet Provider) and Virgin Mobile (UK) handling mobile support and did a little stint with Mobile Technical support.

Also have Email support experience with UBER (used tools like Google Sheets, Form and Docs - Customer Service tool is Zendesk) and currently with Clearly.ca (Eyeglass and Contact Lenses provider) handling Email and verification support.

I'm the kind of person who is more than willing to face the challenge head on and more than willing to learn if a difficult one arises.