I am dynamic and result oriented individual with more than 2 years experience in my field of assisting agents to meet targets provided, technical support and sales. Highly proficient in achieving set goals, adept at managing and motivating myself or a team. Exceptional capabilities in implementing controls and process for the improvement of business operations. Strong problem solving skills and outstanding communication skills, proven by leading a technical and customer service team to achieve and surpass client provided targets. I have coached and developed agents to improve on clients given process for their development for the betterment of the company.
I am very determined and dedicated individual who will work assiduously at given tasks.