Andrae Lyttle

ANDRAE J. LYTTLE Bogue, St James Jamaica, W.I e:-Skype: drelyttle PROFILE SUMMARY I am an experienced Database Administrator and Quality Analyst professional with more than 3 years experience in Data Processing, Database Management and BPO environment. As a self-motivated IT person, I have developed my technical strengths and skill-sets in mainly database administration, network/computer system administration, IT Security, software engineering, web applications and program troubleshooting skills. I am good at creating databases and doing data mining, setting up virtualization systems in windows environments, and providing remote assistance via different web apps. Manage different OS on VMware hosts to virtualize the environment. Efficient database programming with SQL use in a web-based application is very critical for website performance, efficiently written SQL not only results in better application performance but also reduces network traffic. TECHNICAL SKILLS Programming: ​C, C++, JAVA, HTML, C#, SQL, Visual Basic, Visual Basic .NET Tools: ​ Visual Studio, SQL Server Management Studio, MS Access, EMeditor, VMware Studio Skill-Sets: ​Microsoft Windows Server 2008/2012,2016 - Full Implementation, Expert in Microsoft Office, Microsoft Exchange, G-Suites technology, Cloud Computing, Data Backup and Recovery either local or cloud-base storage. EDUCATION Tertiary Education ● University of the Commonwealth Caribbean (UCC- ● Caribbean Institute of technology (Heart College of Innovation & Technology- Secondary Education ● Anchovy High - QUALIFICATIONS AND ACHIEVEMENTS ● Associate Degree(ASc) in Information Technology - UCC Undergraduate ● Bachelor's Degree (BSc) in Information Technology (Pending) - UCC Undergraduate ● 11 CXC Subjects: 8 distinction, 1 credit, 2 pass ● TPDCo Certification ● IT Essentials: PC Hardware and Software Repairs Certification EMPLOYMENT HISTORY Company:​ ADS GLobal Limited – Fairview, Montego Bay, St James Date​: March 2013 – February 2017 Job Title​: Database Administrator/Data Operations Analyst/Acting BPO Manager Task & Responsibilities (but not limited to) • Devising and establishing the department's quality procedures, standards and specifications for various DB systems using MS Access and MS Excel. ● Create and manage SQL databases. ● Assemble and coordinate projects with team members. • Ensure that the data remains consistent across the databases, performance monitoring. • Organizing and managing all phases of different projects to ensure on-time completion. Company:​ Horizon Telesource Date​: February 2017 – March 2017 Job Title​: Computer and Information Systems administrator Task & Responsibilities (but not limited to) - Manage all computer installation and troubleshooting issues for call center agents. Monitor and set up equipments and computer hardware and wifi security setup and management. Company:​ Iberostar Rose Hall Beach & Spa Resort Date​: March 2017 – present Job Title​: Assistant Information Technology Manager Task & Responsibilities (but not limited to) • Create and Manage multiple SQL databases ● Perform Backup & Recovery procedures on different databases and for local PC data ● Assemble and coordinate projects with team members. ● Perform Projects/Tasks Documentation and reporting ● Server Virtualization & Hyper-V Management in Windows Environment ● PC Repairs and multifunctional devices maintenance ● Network configuration and Management ● Managing of Windows Servers from installing to use for production activities ● IPTV - maintain and document all technical activities related to the IPTV infrastructure ● Printer Management and Repair which includes multipurpose and stand-alone ● Responds to questions and requests for help from users to enable them to make effective use of computer hardware and software. ● Maintain IT systems and PC/Equipment Inventory of all hardware devices for auditing and organization policy purpose. REFERENCES Will be provided upon request