Andor Smit

--Linked In Profile: Andor Smit ANDOR SMIT OBJECTIVE PROFESSIONAL ACHIEVEMENTS Achieving the best possible results by: getting the necessary knowledge, make knowledge based decisions, inspire people to create an open and honest work environment for better results on individual and team level. CONSULTANCY TEMPORAL HELP AGENCY Achieve money related targets in a difficult market. Achieve a strong relationship with the customers in a B2B relation. Achieve a positive and honest relationship with temporal help agents. WORK FORCE MANAGEMENT IN A CALL CENTER Stay within budgets. Improve efficiency. Build a strong relationship with management and call agents. WORK FORCE MANAGEMENT CONSULTANCY Improving planning process for the customer Implementing new planning software for the customer SKILLS Knowledge based decision making. Non-judgmental, having respect for others and their opinion. Understanding people, processes and situations and act accordingly for better results. Acknowledge my mistakes. Learn and improve from it. WORK HISTORY WORKFORCE MANAGEMENT CONSULTANT, PLANMEN, DOORN, NETHERLANDS January 2018 – July 2018 WORKFORCE MANAGER, ANWB, THE HAGUE, NETHERLANDS June 2012 – December 2017 CONSULTANT, RANDSTAD, LEIDEN, NETHERLANDS August 2010 – September 2011 EDUCATION BACHELOR’S DEGREE PSYCHOLOGY, LEIDEN UNIVERSITY, NETHERLANDS, 2009 MASTER’S DEGREE SOCIAL AND ORGANIZATIONAL PSYCHOLOGY, LEIDEN UNIVERSITY, NETHERLANDS, 2010 - Basic note Sport Psychology