Andina Sri Ridaryati

Andina Sri Ridaryati VIRTUAL ASSISTANT - EXECUTIVE ASSISTANT CUSTOMER SUPPORT- RECRUITER Dedicated Virtual Assistant specializing in administrative support, customer service, and HR recruitment. I have a strong background as an Executive Assistant, adept at managing schedules, coordinating communications, and supporting high-level executives. Additionally, I excel in property management coordination, effectively communicating with vendors and tenants to address their needs promptly. I am committed to providing accurate and efficient support to help your business thrive. Experiences Maintenance Administration and Customer Service - Remote 2022 - 2024 Property Management Managed calls, emails and text for multiple tenant, vendor, and property owner Create new work order based on requested Compile invoices and paperwork for vendor payment process Vendor Management: Dispatch vendor to ensure maintenance issues, ensuring quality works and competitive quote, negotiate prices with vendors for services rendered. Maintain communication between property owners, build relationship with tenants and a vendors Ensure timely and accurate completion of the work orders Remote Support for Business Operations During the Pandemic 2021 - 2022 CPE Indonesia Payroll Management for Technicians: Gather records of technician absenteeism and overtime. Create a process for accurate payroll calculations. Report Review and Invoice Creation: Summarize reports from onsite staff and check that all documents are complete. Prepare invoices and work with the Accounting Consultant to create the Faktur Pajak (Tax Invoice) for billing the oil company in Indonesia. Coordination with the Tax Office: Assist the owner in communicating with the tax office to ensure all financial reports are properly submitted. Executive Assistant 2015 - 2022 Mandawani Mandiri Executive Assistant Provided comprehensive secretarial and administrative support to senior management. Prepared correspondence, reports, and materials for publications and presentations. Managed travel arrangements, accommodation, and entertainment for visitors. Processed expense reports and coordinated meetings and schedules. Handled phone calls and managed the filing system. Anticipate executive's needs and proactively address potential issues. Act as a liaison between the executive and other team members, departments, and external stakeholders. Assist with personal tasks and errands as needed. General Affairs: Ensured smooth office operations by managing supplies and employee attendance. Maintained legal documents, handled candidate selection, and managed vehicles. Prepared reports and provided support to the finance and accounting departments. Finance: Managed invoice submissions and coordinated with customers for supporting documents. Coordinated with tax consultants and monitored payment schedules. Processed payroll and prepared monthly expenses and bank reports. Personal Assistant 2014 - 2015 Limin Marine Offshores Diary and Schedule Management: Coordinated calendars and travel arrangements for the Board of Directors. Managed schedules for crew travel and meetings, ensuring efficient time allocation. Administrative Support: Organized and maintained to-do lists, meeting minutes, and employee attendance records. Supervision and Coordination: Supervised the General Affairs and IT divisions, facilitating effective communication and collaboration. Coordinated vendor negotiations and managed office supply procurement. Human Resources Support: Led the recruitment process from job advertisement to initial interviews and onboarding, collaborating with the IT and General Affairs divisions to ensure seamless integration Marketing Specialist - Mandawani Mandiri Develop and curate CRM marketing content. Process leads generated from campaigns to create sales opportunities. Oversee telemarketing efforts, including contractor management. Manage event programs and schedules. Collaborate with external marketing partners (EO, venue management, Principals, and the Press). Design and maintain Mandawani collateral and promotional materials. Maintain and update Principals' marketing materials. Manage the company’s website, social media presence, and community engagement through monitoring, tracking, and assisting with social media campaigns. Oversee Principals' MDF (Marketing Development Funds) process. Office Manager Equinox Publishing Training Cordinator - Active train Correspondence Hotline Marketing Communication - Axioo Indonesia Administrative Assistant Hanil Pfc Admin Support for Marketing Communication - Acer Indonesia Skills & Abilities Strong Communication and Interpersonal Skills Administrative Support and Vendor Management Customer Service and Client Relationship Building Executive Assistance Recruitment Coordination Schedule and Calendar Management Invoicing and Document Processing Social Media Engagement and Monitoring Event Coordination and Telemarketing Remote Team Collaboration Effective Time Management and Organizational Skills Ability to Work Independently and Prioritize Tasks www.linkedin.com/in/andeen - -,-