Anca Livadariu

 Anca Livadariu- phone: (- www.linkedin.com/in/anca-livadariu-8a- Bucharest, Romania Expert Process Manager & Compliance Professional Professional with 15 years of experience in Global Operations, Risk Management & Audit, Anti-Corruption Practices. Certified trainer for Presentation Practice Workshop. Results driven, with a passion for learning new things, I have developed processes and procedures to enable business and customer needs, according to international trade, anti-corruption & audit requirements. Problem solver, analytical and able to adapt to new situations. Ongoing evolution in conflict management. Capable team leader and trainer. Core competencies Process flow development | Training| Communication | Leadership & coaching| Team management | Process management | Project management | QMS | Risk management | International Trade Regulations | SOX | Audit management | Quality assurance | SAP | SFDC | Reporting | Change management Experience and achievements International Trade Expert | Micro Focus 2020 – current Provide guidance for junior resources and complex transactions Resolve issues with non-compliant deals and advise on compliance risk and requirements Coordinate regular internal risk assessments and evaluate the impact of future developments in Global Trade Compliance Collaborate with the broader Quote to Cash team and internal stakeholders to ensure that Compliance is considered and performed in accordance with policy throughout the process Advise and assist enquiries from auditors, and work with Legal function to ensure consistent interpretation of company policy Support Trade policy advocacy, and managing engagement with and enquiries from Government and Trade organizations Lead the delivery of projects for process improvement initiatives, system changes, and broader compliance resolution projects Establish, maintain, and monitor internal controls and SOX compliance Anti-Corruption Project Lead| Hewlett Packard Enterprise Sept 2017 – March 2020 Design and implement processes to prevent fraud and/or corruption > 15 procedures & process improvements to mitigate & prevent fraud and corruption for APJ Team Lead for the operational analysts’ team, Supervising KPI design, process automation, pattern design Global Trade PMO| Hewlett Packard Enterprise Sept 2017 – March 2020 Review internal control processes Correct & implement efficient regulations for Order Management | Data management | Contract management | Pricing SME for Global Trade within the BU/Global Functions WW Finance Leadership Board Delegate| Hewlett Packard Enterprise Sept 2015 – Oct 2018 Key activities (but not limited to below) Provide compliance consultation & expertise for internal projects Supervise, review & close > 350 audit issues for MDF, Channel Incentives, Order Management, Pricing etc leading to, but not limited to below achievements ~200 process improvements ~20 process automatization ~25 policy updates external partner training Support and guide the action plan owner (VP/SVP) in leveraging practices on issue response and timelines Create and deliver monthly executive updates Records Management PMO | Hewlett Packard Enterprise Oct 2016 – Oct 2017 SME within Global Operations for Records & Information Management Provide overall governance & communication for the records management program Ensure records management processes are established, maintained and compliant as per the Records Management policies and requirements Trainer Presentation Practice Workshop| Hewlett Packard Enterprise Sept 2017 – March 2020 Trained > 150 people on how to create & deliver presentations during a 2 full day workshop with a total score of 4.8 (out of 5) Business Process Manager| HP Inc April 2009 – Aug 2015 Key activities (but not limited to below) Design, deliver & train > 30 processes according to QMS guidelines & LSS 500 hours of training for newcomers on created processes Expertise: leasing, customer data management, cross channel supply chain, OEM, local countries tax & tax exemption, invoicing IT Business Asset Manager Business requirements prioritization & testing coordination > 100 business requirements developed & transformed into technical improvements User guide & training documentation Deliver training to the regional users Quality control Business Admin and Operations Support Specialist | HP Inc Oct 2008 – April 2009 Analyze and solve process & technical operational issues Liaison & escalation manager for business support & Dev Teams Escalation manager for Support Process escalations Perform root cause and Pareto analysis on issues, trigger or run improvement projects, provide facts and metrics Customer Data Coordinator Key User| HP Inc Feb 2008 – Oct 2008 Operational support for Customer Data Coordinator team Reporting (KPI) & Service Quality Active implication in the department’s projects and processes Testing new application and systems Training newcomers Escalation point between Customer Data Coordinator and other teams/management Team management Customer Data Coordinator | HP Inc Jan 2007 – Feb 2008 Customer setup with the corresponding company assets Reporting Active implication in the department’s projects and processes Testing new application and systems Education University of Bucharest| Bachelor’s Degree, Social Sciences 2004 – 2009 Language skills English (Cambridge Certificate) – Proficient