Anastasia Thorn

​ nastasia Thorn A L​ os Angeles|M:- Objective​: To obtain successful online marketing and promotional exposure for high in demand brands. Experience​: Appen​ |​ Remote Social Media Evaluator ​(Feb. 2018 - Present) ​Part Time ● Perform Social Media Evaluation. ● Review and rate social media content. ● Use web application to support measurement of data relevance. Boys & Girls Club​ |​ Carpinteria, CA Teen Director ​(Dec. 2016 – Feb. 2018) ​Part Time ● Completes daily, weekly analysis & reporting on social site Hootsuite. ● Plan weekly social media itinerary ​in conjunction with social leads to increase engagement. ● Research audience preferences and discover current trends. ● Event coordinator for teen stay late Friday nights. ● Brainstorm fresh and new social content to increase teen club awareness and membership. ● Maintain program attendance record and activity using MTS software for teen members. ● Increase enrollment by generating email event flyers. ● Pilot the weekly program Women's Wednesday programs. ● Design posts to sustain a teens attention and curiosity to create buzz around programs. ● Monitor and post current teen social media hashtags and trends. ● Plan and schedule college/university tours and guest speakers in the teen center. ● Implement and design the healthy habits culinary program for teen healthy lifestyle choices. ● Create, promote, supervise and lead, leadership and financial responsibility program activities iPower Resale​ |​ Santa Barbara, CA Office Administrative & Sales ​(Dec. 2015 – Dec. 2016) ​Contract ● File and retrieve corporate invoices, records, and reports. ● Create a daily procedural manual for order and client registration forms. ● Read and analyze incoming memos, submissions, to determine product demand. ● Produce design layout for Constant Contact emails. ● Review & report on Constant Contact email KPIs. ● Produce price quotations for new or existing customers. ● Schedule and deliver Constant Contact sales and marketing emails. ● Invoice clientele and provide computer hardware diagnostic update. Storemates​ | ​London Marketing & Social Media Manager ​(Dec. 2014 – Dec. 2015) ​Contract ● Co-author of the Storemates E-book. ● Retouch images with color consistency and alignment. ● Listen to users and respond to their comments and inquiries. ● Work within HootSuite, Drupal, and other social media tools. ● Advocate in social media spaces by engaging in online dialogues. ● Embed alt tags for images and create the appropriate anchor text. ● Select tools & social media apps to be used in performance tasks. ● Design a social media strategy align with company’s brand & goals. ● Execute social media tweeting, sharing, liking to increase social reach. ● Define content strategy and communication style for calendar content. ● Identify and strengthen relationships with brand influencers on Twitter. ● Create fresh blog content and embed head keywords in website copy. ● Implement social media SEO tactics aligned with the client’s strategies. The Milwaukee Repertory Theatre​ | ​Milwaukee, WI Audience Services​ (Nov. 2013 – Aug. 2014) ​Seasonal ● Provide phone customer service. ● Assist with the implementation of Theatre policies. ● Assist with customer relations and problem resolution. ● Report technical issues to internal parties for resolution. ● Organize and reserve patron theatre seat information using Tessitura Database. ● Provide price options, parking, options, directions, restaurants, access for patrons with disabilities. ● Prepare a daily sales report to be distributed to the Marketing and Communications Director. The Milwaukee Repertory |​ Theater ​Milwaukee, WI Events Development​ (Feb. 2014 – May 2014) ​Seasonal ● Assist in preparation for annual gala activities. ● Prepare acknowledgment letters for special events invite. ● Maintain donor information using the Tessitura Database. ● Produce auction merchandise description for gala brochures. ● Complete photography for auction merchandise display setup. ● Develop and maintain spreadsheets, tracking tools, timeline and for fundraising goals. Jessica Rich Jewelry Collection | ​North Hollywood, CA Social Media Manager​ ​(Jan. 2013 – Jan.2014) ​Contract ● Monitor trends in social media tools to cater to consumer demographic. ● Create social media campaigns to market & advertise new jewelry products. ● Promote jewelry line through a social media platform using CS5 Photoshop/ Illustrator. ● Research web content, pictures, color themes and social events to create website posts. ● Manage and monitor presence in social networking sites Facebook, Twitter, and Instagram. ● Liaise with client in order to gain thorough understanding of their SEO goals and objectives. IFS North America | ​Brookfield, WI Communications Representative​ ​(Apr. 2011 – Mar. 2012) ● Create login credentials for new employees. ● Support coordinator for issues related to daily operations. ● Monitor corporate services default queue and service phone. ● First point of contact as a liaison for the IT department & internal client. ● Ensure case request issues are logged appropriately in case tracking system. ● Route case or escalate to appropriate service area or Corporate Service resource. ● Report to Global Corporate Service Support Manager for Corporate Service issues. ● Assist directors in assembling updates for their department initiatives and projects. ● Process and resolve standard requests based on defined processes and procedures. ● Validate information ensuring IT issue is documented for further analysis or resolution. ● Produce company newsletter on company new hires, training and contract partnerships. ● Utilize software Microsoft Publisher and Adobe Creative Suite to publish company newsletter. ● Identify improved opportunities for operations and production with Global Service Manager​. Computer Skill​s: Microsoft Excel, Hootsuite, Drupal, Google AdWords, Microsoft Office, Constant Contact, Adobe Illustrator, Microsoft Outlook, WordPress, Adobe Photoshop, Microsoft PowerPoint Education​: Associate Degree, Graphic Design & Advertising 2012 Art Institute of Pittsburgh Online Division