nastasia Thorn
A
L os Angeles|M:-
Objective:
To obtain successful online marketing and promotional exposure for high in demand brands.
Experience:
Appen | Remote
Social Media Evaluator (Feb. 2018 - Present) Part Time
● Perform Social Media Evaluation.
● Review and rate social media content.
● Use web application to support measurement of data relevance.
Boys & Girls Club | Carpinteria, CA
Teen Director (Dec. 2016 – Feb. 2018) Part Time
● Completes daily, weekly analysis & reporting on social site Hootsuite.
● Plan weekly social media itinerary in conjunction with social leads to increase engagement.
● Research audience preferences and discover current trends.
● Event coordinator for teen stay late Friday nights.
● Brainstorm fresh and new social content to increase teen club awareness and membership.
● Maintain program attendance record and activity using MTS software for teen members.
● Increase enrollment by generating email event flyers.
● Pilot the weekly program Women's Wednesday programs.
● Design posts to sustain a teens attention and curiosity to create buzz around programs.
● Monitor and post current teen social media hashtags and trends.
● Plan and schedule college/university tours and guest speakers in the teen center.
● Implement and design the healthy habits culinary program for teen healthy lifestyle choices.
● Create, promote, supervise and lead, leadership and financial responsibility program activities
iPower Resale | Santa Barbara, CA
Office Administrative & Sales (Dec. 2015 – Dec. 2016) Contract
● File and retrieve corporate invoices, records, and reports.
● Create a daily procedural manual for order and client registration forms.
● Read and analyze incoming memos, submissions, to determine product demand.
● Produce design layout for Constant Contact emails.
● Review & report on Constant Contact email KPIs.
● Produce price quotations for new or existing customers.
● Schedule and deliver Constant Contact sales and marketing emails.
● Invoice clientele and provide computer hardware diagnostic update.
Storemates | London
Marketing & Social Media Manager (Dec. 2014 – Dec. 2015) Contract
● Co-author of the Storemates E-book.
● Retouch images with color consistency and alignment.
● Listen to users and respond to their comments and inquiries.
● Work within HootSuite, Drupal, and other social media tools.
● Advocate in social media spaces by engaging in online dialogues.
● Embed alt tags for images and create the appropriate anchor text.
● Select tools & social media apps to be used in performance tasks.
● Design a social media strategy align with company’s brand & goals.
● Execute social media tweeting, sharing, liking to increase social reach.
● Define content strategy and communication style for calendar content.
● Identify and strengthen relationships with brand influencers on Twitter.
● Create fresh blog content and embed head keywords in website copy.
● Implement social media SEO tactics aligned with the client’s strategies.
The Milwaukee Repertory Theatre | Milwaukee, WI
Audience Services (Nov. 2013 – Aug. 2014) Seasonal
● Provide phone customer service.
● Assist with the implementation of Theatre policies.
● Assist with customer relations and problem resolution.
● Report technical issues to internal parties for resolution.
● Organize and reserve patron theatre seat information using Tessitura Database.
● Provide price options, parking, options, directions, restaurants, access for patrons with
disabilities.
● Prepare a daily sales report to be distributed to the Marketing and Communications Director.
The Milwaukee Repertory | Theater Milwaukee, WI
Events Development (Feb. 2014 – May 2014) Seasonal
● Assist in preparation for annual gala activities.
● Prepare acknowledgment letters for special events invite.
● Maintain donor information using the Tessitura Database.
● Produce auction merchandise description for gala brochures.
● Complete photography for auction merchandise display setup.
● Develop and maintain spreadsheets, tracking tools, timeline and for fundraising goals.
Jessica Rich Jewelry Collection | North Hollywood, CA
Social Media Manager (Jan. 2013 – Jan.2014) Contract
● Monitor trends in social media tools to cater to consumer demographic.
● Create social media campaigns to market & advertise new jewelry products.
● Promote jewelry line through a social media platform using CS5 Photoshop/ Illustrator.
● Research web content, pictures, color themes and social events to create website posts.
● Manage and monitor presence in social networking sites Facebook, Twitter, and Instagram.
● Liaise with client in order to gain thorough understanding of their SEO goals and objectives.
IFS North America | Brookfield, WI
Communications Representative (Apr. 2011 – Mar. 2012)
● Create login credentials for new employees.
● Support coordinator for issues related to daily operations.
● Monitor corporate services default queue and service phone.
● First point of contact as a liaison for the IT department & internal client.
● Ensure case request issues are logged appropriately in case tracking system.
● Route case or escalate to appropriate service area or Corporate Service resource.
● Report to Global Corporate Service Support Manager for Corporate Service issues.
● Assist directors in assembling updates for their department initiatives and projects.
● Process and resolve standard requests based on defined processes and procedures.
● Validate information ensuring IT issue is documented for further analysis or resolution.
● Produce company newsletter on company new hires, training and contract partnerships.
● Utilize software Microsoft Publisher and Adobe Creative Suite to publish company newsletter.
● Identify improved opportunities for operations and production with Global Service Manager.
Computer Skills:
Microsoft Excel, Hootsuite, Drupal, Google AdWords, Microsoft Office, Constant Contact, Adobe
Illustrator, Microsoft Outlook, WordPress, Adobe Photoshop, Microsoft PowerPoint
Education:
Associate Degree, Graphic Design & Advertising 2012
Art Institute of Pittsburgh Online Division