· PEGA PCBA 8.5 certified IT professional with 14 years of experience in Business Systems Analyst focusing on Business Analysis, Requirement Analysis, Business Process Modelling, RTE Product Management, Direct Capture Objective (DCO) Sessions, Project Management/Coordination in Multiple business domains Like Corporate Banking- Legal & Compliance, Insurance- Commercial P & C Property and Casualty Insurance, Aviation insurance, Saudi Government Projects, and Auto Finance
· Attained proficiency in managing PEGA Projects of the team like business analysis and technical support across Business requirements, Test/User cases, Frequent discussion with stakeholders to finalize the release schedule, DOD, UAT, SMOKE testing and RFC implementation, negotiating contracts adhere security, risk, RACI Matrix, compliance requirements met
· Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement. Worked extensively with top banks and financial and accounting companies
· Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements. Expertise in Risk Management, Preparation of RCA, People Management and stakeholder Management.
· Conversant with software like PEGA PCBA, SAFe Agilist 5.0, Agile Studio, SQL, JIRA / Confluence, ITSM Tools - Service Now, SUMMIT, MS Visio, Quality Tools, and MS Office suite, CRM Framework, Claims.