ANAKAA ANN GABRIEL, RESUME, NOV, LAG PhD 2020
ANAKAA ANN GABRIEL
4A ATLANTIC BEACH ESTATE, ONIRU, VI, LAGOS.-
PERSONAL INFORMATION:
Nationality:
Nigerian
Marital Status:
Single
Date Of Birth/Age:
July 29,1989
EDUCATION:
Ahmadu Bello University,Zaria.
University of Lagos,Akoka.
Ahmadu Bello University,Zaria.
Aveco Model College
Nativity Private School Makurdi
PhD Art Pedagogy in view
2018 - Date
M.A Visual Arts
2017
B.A Fine Arts 2ND CLASS UPPER DIVISION 2009
NECO/WAEC
2004
Primary School Certificate
1997
PROFESSIONAL QUALIFICATIONS:
GIZ- CodeTutor Design School.
(UI/UX [Product Designer] Graphics Designer)
Telemarketing Diploma. Houston, Texas, USA.
(Customer service/ Telesales Professional)
NIIT Training Centre. Microsoft Certified Systems Professional Programme.
(Microsoft Certified Professional)
-
WORK EXPERIENCE:
CREATIVE DIRECTOR / DESIGNER
BRUSH STROKES ART ARTELIER, LAGOS. SEPT 2018 – DATE
DUTIES AND RESPONSIBILITIES:
• Design and correct rough drafts, samples and sketches s before final design.
• production of Fine Art Paintings, Graphics, Murals/Graffiti, Fine Art prints,
branded items for corporate and individual clients.
• Design posts for social media platforms, websites, and exhibitions
• managing graphics across various media, and adjust designs after feedback
• Supervise designing and approval on all designs, printing, marketing collateral,
products and promotions.
• Managing, dealers, subcontractors, printers and other vendors, to produce
effective promotional materials and prints.
• Review designs and production for quality assurance before exhibitions and
delivery.
• Curate and Manage the Brush Strokes Art Atelier.
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ANAKAA ANN GABRIEL, RESUME, NOV, LAG PhD 2020
FUSION INK LTD, LAGOS. SEPT 2017 – DEC 2019
MARKETING COMMUNICATIONS MANAGER
DUTIES AND RESPONSIBILITIES:
• Monitor briefs given to graphic designer to determine requirements before
rough drafts and sketches are done.
• Monitor and correct rough drafts, samples and sketches done by the graphics
designer in case of any adjustments before final design.
• Supervising production to ensure quality assurance and provide approval on all
marketing collateral, products and promotions.
• Collaborating with cross-functional teams, from creative, IT, marketing and
production to produce effective promotional materials.
• Test run graphics across various media, and adjust designs after feedback
• Creating and implementing plans to increase market share.
• Studying competitors and Implementing cost reduction.
DESMARK MEDIA LTD, LAGOS. 1ST JULY, 2015 – 5TH SEPTEMBER 2017
BUSINESS DEVELOPMENT MANAGER
DUTIES AND RESPONSIBILITIES:
• Managing vendors, dealers and subcontractors.
• Managing high net worth and corporate clients to encourage customer
retention.
• Generate a joint customer database on every service offered by the Company.
• Expand and manage clients with the intent to close sales deals and increase
revenue.
• Monitoring payment plans and following up on outstanding invoices.
• Following up on new and existing clients.
• Selling Customer Needs and managing territories to Meet sales goals.
• Sourcing and procurement of corporate gifts and materials for production.
• Manage queries and complaints from clients as regards the company’s services.
ACHIEVEMENT
My effective and efficient quality customer service delivery resulted in winning
contracts through several invitations to bid this led to increase in sales revenue for
my company.
GLOBACOM LTD, LAGOS. APRIL 2013 - JUNE 2014
CUSTOMER CARE REPRESENTATIVE.
•
Resolving customers’ complaints through inbound calls.
•
Update CRM systems for each interaction for building relationship with clients
and providing a link for the next interaction with the use of applications like
Siebel and P account.
•
Providing up to date, accurate and appropriate information to customers and
providing customer feedback to management for improvement.
•
Advising and guiding customers on the right products and services to use.
•
Project a sophisticated image of GLOBACOM to subscribers.
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ANAKAA ANN GABRIEL, RESUME, NOV, LAG PhD 2020
GLOBACOM LTD, SEPTEMBER 6, 2010 – 23RD MARCH 2013
GLOWORLD CUSTOMER SERVICE/SALES
•
Sim registration and attending to walk in clients by providing them with
adequate information and addressing inquiries regarding products and services
•
Developing strategies for market developments at grass root level.
•
Recruitment of SIM POS outlets through locals/residents.
•
Managing and branding dealers, sub-dealers and retailers to increase sales
revenue and expand subscriber acquisition
•
Planning and Organizing specific market storms and road shows in coverage
markets to maximize potentials.
ACHIEVEMENTS:
• Organized the Glo SIM Registration Campaign in my coverage cluster (6 LG’s).
2011.
• Routine, 24 hrs customer delivery increase sales and brand positioning in my
cluster
• Certificate of commendation for Outstanding Performance in the year 2011,
Globacom Nigeria, Bauchi.
SKILLS
• Strong analytical and communication skills
• Exceptional customer service skills and resourceful with good interpersonal skills
to relate with people across different social strata.
• Ability to organize, prioritize and manage multiple tasks simultaneously.
HOBBIES
Grapics Design, Artistic Painting, Digital Art, Creative Arts, Sports, fashion and
Music.
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ANAKAA ANN GABRIEL, RESUME, NOV, LAG PhD 2020
REFEREES:
Prof. Mrs Nkom
Professor, Fine Art Department,
Ahmadu Bello University Zaria-,-.
Ayodeji Goji
Glo Business Director
Globacom Limited-
Ubong Akpakpan
Managing Director
Desmark Media Advertising limited-
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