Anagrace Masinde

ANAGRACE MASINDE Email:-Mobile: - PERSONAL SUMMARY I am a highly motivated and hands-on professional with over 4 years experience in office administration and more than 3 years experience in the IT field. I have demonstrated excellent office management skills and a proven track record of managing corporate IT services working with two very reputable organizations. I am creative, open minded, organized, a quick learner, team player and can take on new challenges. I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant. ACADEMIC QUALIFICATIONS B.Sc. Telecommunications Engineering – University of Dar es Salaam, Tanzania (2006 – 2010) WORK EXPERIENCE Country Office Manager - Amethyst Technologies LLC (July 2015 – April 2020) As the office manager, my duties included carrying out general administrative and HR functions including;           Serving as the main point of contact for clients and preparing several administrative documents and managing correspondence distribution. This ensures all inquires are assigned to responsible personnel and attended on time. Maintaining a secured and systematic filing system that ensures all important office documents are in order and easily accessed. Preparing weekly reports detailing all project activities, activity location and personnel responsible for each activity helping the head office to prepare activities budget. Handling recruitment duties like coordinating interviews, verifying candidate references, orienting new employees on company policies and maintain personnel files. Coordinate trainings for technical staff, meetings and initiating travel authorizations highlighting travel budget. Preparing and maintaining an up to date asset inventory spreadsheet with relevant information on each item like asset code, purchase date and condition that helps in annual asset reports and asset disposal plans. Approving staff weekly timesheets for payroll as well as managing leave schedules ensuring project activities is not affected at any given time staff takes leave. Preparing and maintaining service contracts for suppliers and service providers highlighting company and donor regulations. Managing procurement and processing invoices for monthly bill payments. Preparing tax claims and annual tax reports for project expenses. Assisting the Finance Manager with clerical work to process monthly financial expenditure batches. Key Accomplishments:  I played a major role in building a team for the new USAID funded project back in 2016. As the only in-country employee I was responsible for short listing potential candidates for different posts, organizing interviews and conducting reference and background checks. I also facilitated setting up the office which included procurement of project assets like furniture, vehicles and electronics as well as services like security, internet etc. I successfully accomplished all the tasks right on time for project kick start.  Successfully multitasking as both administrative and program officer. I took the initiative to attend all in house trainings for program officers that enabled me to take cover as a project officer in the field whenever needed. This ensured project continuity and all set deadlines are timely met. I managed all that without compromising my administrative duties no less. IT Support Engineer - Mantrac Tanzania (July 2011 – February 2015) As an IT Support Engineer, I carried out IT helpdesk duties that included;  Attending to users’ day-to-day IT requests.  Ensuring all local servers are up and running and carrying out regular system backups.  Managing and support all business applications for all departments for continuous business operation.  Ensuring user configurations on PCs and installed software are according to IT policy.  Maintaining an up to date IT asset inventory.  Ensuring an acceptable uptime of local and wide area network connectivity at all times.  Performing hardware maintenance.  Working with and training interns. Key Accomplishments:  I went above my duties as IT Support Engineer and worked in both sales and marketing departments that included managing the customer relationship management portal (CRM and Sales Force) registering and maintaining updated customer profiles and preparing quotations and invoices for clients. This added my value to the company and contributed on the revenue.  Maintained a 70% and above success rate of all trainees I mentored getting hired by reputable organizations at the end of their internships. REFEREES Dr. Kimberly Brown CEO – Amethyst Technologies LLC 1450 South Rolling Road Baltimore, MD 21227 Mobile: +1 - Email:-Mr. Mlindwa Kashindye IT Manager – Mantrac Tanzania Ltd P.O Box 9262, Dar es Salaam, TANZANIA Mobile: - Email:-Mr. Michael Bujaga Technical Manager Network Transport Layer (ICT) - Vodacom Tanzania P.O. BOX 2369, Dar es Salaam, TANZANIA Mobile: - Email:-