ANA MONICA
ENRIQUEZ
AMAZON SELLER VIRTUAL ASSISTANT
PERSONAL BACKGROUND
WORK EXPERIENCE
I help Amazon Seller earn more and
produce Top Selling Product through
effective Product Research, Keyword
Research & Listing Optimization and
other related Amazon FBA Task. I offer
an efficient and quality of service. Let's
go ahead and work together in growing
your Amazon Business.
IT Service Desk
AMAZON SKILLS
Product Research
Product Listing
Keyword Research
Listing Optimization
Amazon Ads/PPC
Supplier Sourcing
Inventory Management
Customer Service & Email Support
TOOLS USE
Helium 10
Jungle Scout
Microsoft Office
(Word, Excel, PowerPoint, Outlook
Task Management (Asana,Trello)
GET IN TOUCH WITH ME
Mobile: (-
Email: monique05enriquez @gmail.com
Facebook: Monique Enriquez
Linkedin: Ana Monica Enriquez
DXC Tecnhnology - April 2020 - Present
I provide technical support remotely to users in
Commonwealth Bank of Australia and respond to incoming
requests for IT support and resolve their network, hardware
and software issues on their Computers.
Senior Customer Care Specialist
Concentrix Philippines
Providing an excellent Customer Service by answering
and resolving Customers enquiries and billing disputes
Process payments and payment arrangement for
Customers
Offer
Offer and Up sell Company’s products and services
Handles phone and service activation
Assisting Customers with troubleshooting and resolving
network issues
TRAINING ATTENDED
AMAZON SELLER VA MASTERCLASS ADVANCE
(AMAZONATIONPH) | 8 WEEKS TRAINING
ACQUIRED ALL THE SKILLS NEEDED TO BE AN EFFECTIVE
AMAZON SELLER VIRTUAL ASSISTANT
CONDUCTED PRODUCT RESEARCH BASED ON A GIVEN
CRITERIA, SOURCING FOR THE BEST SUPPLIER OF A
WINNING PRODUCT
LISTING CREATIONS, INVENTORY MANAGEMENT, AMAZON
ADS / PPC CAMPAIGN
RESPONDING TO CUSTOMER'S FEEDBACKS AND
QUESTIONS.
THE MASTERCLASS WAS CREATED BY OUR COACH LISH
AQUINO - A 7 FIGURE AMAZON FBA SELLER WHO ALSO
HAVE A COMMUNITY OF EXPERIENCED AMAZON VIRTUAL
ASSISTANT THAT SUPPORTS EACH OTHER IN THE BUSINESS.
