Ana Maria Sarmento Pereira

Excellent written and verbal communication skills, enabling clear and effective communication with clients, customers, and colleagues.

Ability to handle multiple tasks and priorities efficiently. Experience managing schedules, coordinating meetings, and maintaining calendars.

Skilled in creating and managing to-do lists, reminders, and deadlines.

Proficient in using various software and tools such as Microsoft Office Suite and Google Workspace.

Familiar with communication platforms like , Zoom, and email clients (Gmail, Outlook).

Comfortable learning and using new software or tools based on client needs.

Strong background in providing top-notch customer support, responding promptly to inquiries, and resolving issues in a professional and friendly manner.

Skilled in handling inquiries via email, chat, or phone, ensuring a positive customer experience.

Capable of working independently with minimal supervision, managing time effectively to meet deadlines.

Focused on delivering quality work within set timeframes while maintaining attention to detail.