Ana M. Rogero
--www.linkedin.com/in/anarogero/
EXPERIENCE
Virtual Assistant
Mental Creation Tattoo, LLC- Riverdale, Maryland
August 2022 - Present
Part-time
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Scheduling and managing tattoo artist and owner Pierrysen Henry’s appointments
Responding promptly and professionally to client emails, calls, and text messages
Tracking tattoo studio inventory, stocking supplies, and paying monthly overhead expenses
Coordinating travel for Pierrysen for out-of-state appointments and conventions
Responding to all other needs of the artist and clients as needed
Accreditation Coordinator
Accreditation Bureau of Health Education Schools - Falls Church, VA
January 2021- April 2022
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Coordinate, staff, and manage 23 initial and renewal school accreditation audits varying from in-person,
hybrid, and remote visits for allied health schools in the U.S.
Compose teams of between 2 to 19 in-field specialists to evaluate and audit the school’s program
documents, structure, and staff to determine compliance
Recruit allied health and non-allied health in-field specialists to participate in peer review evaluation and
audit processes
Manage travel logistics for myself and the evaluation team, which include airfare, lodging, ground
transportation, and meals per the budget
Maintain knowledge of the ABHES Accreditation Manual’s standards and policies for compliance
Write and edit official audit reports, commission decision letters, and visit material/instructions provided to
school management and evaluation team
Member of the Financial Review Committee responsible for the annual assessment of financial reports for
ABHES accredited schools
Participate in semi-annual commission meetings presenting school audit findings to the commission board
members
Collect, organize, and analyze data gathered from audit reports, evaluator performance, and standard
violations and provide forecasts.
Create new methods of data collection for the audit process and provide revision of the regulatory standard
language
Enrollment Broker
DC Medicaid Healthy Families, (CPR, INC) - Washington, D.C.
October 2020 - December 2020
Temporary Contract
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Assist Medicaid members in enrolling with an MCO and provide enrollees knowledge of benefits,
physicians, and location sites
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Answer 20 to 50 inbounds calls with superior customer service etiquette
Provide members with Covid testing and vaccination sites in Washington D.C. Metropolitan Area
Direct members to resources available to them for health and wellness provided to residents of D.C.
Medical Receptionist
MD Medical and Wellness Center - Bowie, MD
June 2016 - December 2019
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Manage physician’s and other medical staff’s appointments, payrolls, and credential renewals
Maintain patient records, prescription refills, examination results, and upcoming appointments
Check-in patients, process payments, and schedule follow-up visits and labs
Assist Dr. Martin, owner and lead physician in the merging and relocating of her two practices, Total
Health & Wellness Medispa and MD Medical & Wellness Center
Coordinate and host promotional, outreach, and volunteer events such as Medispa informational sessions
and the annual AKA 5k Walk-Run Fundraisers
EDUCATION
Trinity Washington University
Bachelor of Science Degree in Business Administration
VOLUNTEER EXPERIENCE
Curator & Host
Sisters of Luna - Prince George’s County, MD
January 2022 - Present
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Curating space for young professional women to network, learn and share, and hold each other accountable
Hosting monthly group meetings and activities
Teaching self-care, entrepreneurship, financial literacy, and spirituality
Ambassador & Mentor
Trinity Washington University - Washington, D.C.
November 2017 - April 2019
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Recruit high school seniors in D.C., Maryland, and Virginia through school visits, letters, emails, and
follow-up calls
Mentor incoming first-year students and aid in their transition to college
Plan and host enrollment service events such as panel discussions, High School Preview Day, Accepted
Student Day, Transfer Day, and campus tours
Perform administrative duties for the admission office
