ANA MARGARITA
DOMINGO
VIRTUAL ASSISTANT |MEDIA BUYER
About my self
I am a motivated and results-driven Virtual Assistant seeking fulltime employment where my new skills can be utilized and where I
can grow professionally. Attentive and quick to jump at any
opportunities in life.
Work Experience
Working remotely
Media BunBun Co.
2023
–
Education
2024
BS Mathematics
EARIST College Philippines
2006 - 2008
FACEBOOK MEDIA BUYER
Launch E-commerce campaigns and Optimizing Ads
Managing campaigns and monitoring campaign
performance using Facebook Ads Manager.
PINEAPPLE STAFFING
2020
–
2023
SKILLS
ADMIN ASSISTANT
Manage daily office operations, including scheduling
appointments and maintaining filing systems.
Prepare and edit documents, maintain, update
databases, and perform data entry tasks.
AFNI PHILIPPINES
Virtual Assistance
Facebook Ads
2018
Scaling/Managing of Ads
-
Sales & Customer Service
2020
Scheduling Appointments
CUSTOMER SERVICE REPRESENTATIVE - Hawaiian Airlines Account
-
CRM: Clio Manage, Clio Grow & Konnektive
Provide information and assistance with inquiries,
complaints, and requests.
Monitor and manage a portfolio of delinquent
Slacks, Vonage, Ring Central
One Drive/ Dropbox
changes to existing reservations.
COLLECTION OFFICER
Monday.com & Asana
Facebook Ads Manager/Meta
Assist customers with booking flights and making
ACM -DEBT ACQUISITION
Notion
Teams, Zoom & Skype
Utilize customer service skills to answer customer inquiries and activate
TELEPERFORMANCE
Email Management
Google Workspace
service.
Utilize sales techniques to upsell and cross-sell products and services.
Calendar Management
Microsoft Office 365
Receive inbound calls from customers and provide exceptional customer
satellite radio of customers.
Drafting Documents
TOOLS / APPS
SXM INBOUND SALES REPRESENTATIVE
accounts, utilizing collection techniques to maximize-
debt recovery.
Provide regular updates to management on the
progress of debt acquisition efforts.
Adobe Acrobat
AEGIS PHILIPPINES
KowboyKit
Enhance.io
TopazVideo ai
Chat GPT
Toolbaz and Quillbot ai
-
TELESALES REPRESENTATIVE
Helping customers by booking their itineraries such as
hotels, flights, car rentals, and more.
Provide accurate and up-to-date information about
Expedia products and services.
