Ana Leah Mejorada

ANA LEAH MEJORADA General Trias, Cavite Philippines -- PROFILE A dynamic and hard-working person seeking a role in a position which I can expand my skills and knowledge as a professional. Capable to work under pressure both as a genuine team member as well as my own initiative. Really motivated and always ready to learn new things. WORK EXPERIENCE Beauty Advisor cum Customer Service COTY, Duty Free Sharjah International Airport, UAE June 2008 - November 2020 L’Oréal Paris, Duty Free Sharjah International Airport, UAE June 2008 – June 2010 § Remarkable experience with selling and assisting customers in selecting beauty care and perfume products § Profound knowledge of beauty and skin/hair care § Meeting clients to understand their needs and offering them right advice § Ability to consult with customers on skin care product and regimen design § Ability to build relationships, solve problems and influence others § Ability to work in fast-paced environment § Ability to handle multiple priorities § Attending training quarterly for new launch and technique § Maintained inventory, merchandising and product displays Cashier Duty Free Sharjah International Airport, UAE May 2007- May 2008 § Results- oriented cashier with experience in merchandising and customer service § Excellent communication and interpersonal skills. § Fast and reliable § Answers customer’s question and provided information on procedures and policies. § Responsible in accepting payments (cash, credit card and different currency) Assistant Secretary cum Receptionist BQ Shopping Mall, Bohol Philippines September 2006 – March 2007 § Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information. § Communicate verbally and in writing to answer inquiries and provide information § Manage office space, using office equipment’s § Organized and detail oriented with proven ability to manage effectively SEMINARS AND TRAININGS Pernod Ricard Travel Retail Training (September 2016) Coty Seminar – Barcelona, Spain (September 1-5, 2013) Dufry One Award (April 2012) Coty Seminar – Amsterdam, Netherlands (June 19- 23, 2011) Coty Seminar – Istanbul, Turkey (May 28- June 01, 2010) L’Oréal Paris Training – Hilton Hotel, Dubai (January 22-25, 2010) L’Oréal Paris Training - Le Meridian Hotel, Dubai (February 12-15, 2009) Customer Service and Retail Sales Excellence Training (March 2008) Matrix Customer Service Excellence Training (July 2007) CERTIFICATES AND AWARDS Best Employee of the Month (March 2018) – Duty Free Sharjah International Airport Best Employee of the Month (January 2015) – Duty Free Sharjah International Airport Best Beauty Advisor of the Year 2012 – Duty Free Sharjah International Airport Dufry+1 Modus Retail Programme – (April 2012) Best Employee of the Month (June 2008) – Duty Free Sharjah International Airport EDUCATION Digital Basic Photography Course Light Form Photography (Dubai, UAE) January – March 2012 Certificate of Completion Caregiver Course UB (University of Bohol) 2006 – 2007 Philippines Associate in Computer Technology STI (System Technology Institute- Philippines SKILLS § Skilled in Microsoft Office § Customer Service Specialist § Multi task levels of responsibility LANGUAGES § English § Tagalog