Ana Joy De Guzman

Ana Joy De Guzman

Executive and virtual assistant, customer service representative
Reply rate:
9.09%
Availability:
Hourly ($/hour)
Location:
Quezon City, National Capital Region, Philippines
Experience:
3 years
Ana Joy O. de Guzman 2214 Sunny Villas, Pearl Street East Fairview, Quezon City Email address:-Mobile no:- Career Objective To join a progressive organization wherein I can enhance my knowledge and skills, contribute to the success of the company and enhance my personal growth. EDUCATIONAL BACKGROUND TERTIARY Bachelor of Arts in Communication FAR EASTERN UNIVERSITY Sampaloc, Manila-,- SECONDARY CENTER FOR POSITIVE FUTURES Rodriguez, Rizal- SAINT ANTHONY DE PADUA SCHOOL Quezon City- PRIMARY IMMACULATE CONCEPTION CATHEDRAL SCHOOL Quezon City- CHRISTIAN ECCLESIASTICAL SCHOOL City of San Jose del Monte, Bulacan- WORK EXPERIENCES COMPANY Film Development Council of the Philippines (Office of the President) JOB TITLE Special Projects Officer, Office of the Chairperson and CEO DATE July 2017- March 2019 JOB DESCRIPTION Handled and implemented special projects of the Chairperson that includes events and executions, marketing, logistics and administrative work. Designated point of contact for government officials, external partners and guests with various concerns. COMPANY Metrobank Card Corporation JOB TITLE Fulfilment Staff Fulfilment Department (Customer Service Extension) DATE July- October 2013 JOB DESCRIPTION Assessed and reviewed accounts to prevent and detect fraudulent and unauthorized transactions, processed different cardholder’s requests, provide customer service and handled general inquiries. COMPANY Banco de Oro JOB TITLE Telemarketer agent DATE February- July 2013 JOB DESCRIPTION Contacted potential and existing clients to inform and offer them credit cards and promos. SEMINARS AND TRAININGS ATTENDED Teaching English to Speakers of Other Languages (TESOL Certificate Course) January 2020 (120 hours) International Open Academy Intentional and Balanced Leadership: Key to Transformation Seminar October 30, 2019 (8 hours) Fellowship of Christians in Government, Inc. (FOCIG) “A CSC Accredited Learning & Development Institute (ALDI)” Crowne Plaza Hotel, Ortigas Center, Quezon City Leadership Series on Transformation: “Organizational Change: The Third Element of Transformation” September 27, 2019 (4 hours) Fellowship of Christians in Government, Inc. (FOCIG) “A CSC Accredited Learning & Development Institute (ALDI)” Quezon City Hall, Diliman, Quezon City Intro to Pro Hair and Makeup Workshop May 14, 2017 (8 hours) Nix X Abby Makeup Artistry, The Workshop, Quezon City Events Management Services March 20- April 5, 2017 (108 hours) Center for Barista and Tourism Academy Training and Assessment Inc., Quezon City CERTIFICATION NATIONAL CERTIFICATE III Events Management Services AFFILIATIONS Production Manager, Teatro Incognito (2014) Co-Chairman, Sunny Villas Youth Committee -) Varsity, CPF Volleyball and Basketball Team -) Varsity, SAPS Volleyball Team -) Vice President, SAPS Student Council -) President, ICCS Homemakers Club -) COMPETENCIES      Possess good communication and interpersonal skills. Strong commitment to deliver an exemplary work, goal oriented and team player. Efficient multi-tasking ability and can work under pressure. Can work with minimal supervision. Oriented in Microsoft application such as MS Word, MS Excel and MS Powerpoint. REFERENCES Mr. Justin Alec Rama Operations Officer iEZ Technology Inc- Ms. Ann Bernadette Espiritu Segment Producer GMA Network Inc- Ms. Ria Anne Rubia Executive Director Film Development Council of the Philippines-
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