Ana Hemphill

Ana Hemphill Tulsa, OK 74112 -- Skills  10 Key  Multi-phone line  Payroll  Employee Training  Data Analysis  Customer Relations  Detail Oriented  Adaptability  Self -Motivation  55 WPM  Administration  Management  Time Management  Communication  Teamwork  Organization Employment HR Block (current) Customer service personal -Receptionist (2019, through tax season; temporary) Answer multi line phones Greeted clients prior to meeting with tax advisor Oversee petty cash Followed detailed company policy and procedure. Council Oak Center Attorneys at Law Legal Secretary- for 8 different (Civil/Criminal) Attorneys Answered multi line phone Greeted clients Prepared and mailed pleadings and motions Ordered supplies Set up depositions Organized incoming and outgoing mail Tulsa Community College- Tulsa Ok Information Desk (work Study) 2017 Assisted students and visitors with location of classes, testing center, cafeteria, book store etc. Daylight Donuts, Tulsa, OK Cashier, 2016 AT&T, Tulsa, OK Area Manager, 2013 – 2014 Customer Service, 2012 – 2013  Performance Analysis  Team Management  Workload and Time Management  Provide timely order entry  Assist seller in correct information gathering  Follow detailed company processes TCIM, Tulsa, OK Customer Service,-  Business to Business DSL Order Entry Education Southern New Hampshire Criminal Justice, B.S. Concentration in Criminology- 2021 Tulsa Community College Criminal Justice, A.S. 2018 Member of Honors Society – Sigma Alpha Pi Coliego Roosevelt, Lima Peru High School Diploma, 1997