Ana Guadamuz Rugama

WORK EXPERIENCE Customer Service Representative Accedo & Technologies May, 2020 – January, 2021  Customer Support  Technical Support  Logistics SalesForce, Amazon Connect, Five9, OmniChannel, Microsoft Word & Excel Ana Guadamuz-- LANGUAGE SKILLS  English (Fluent)  Spanish (Native) Staff Manager Encuentros Club - Granada Sep, 2017 – Mar, 2020     Supervise and lead bar Event manager Administrate activities Service Google- Docs, Sheets, Calendar Head Bartender Bocanero EDUCATION Universidad Nacional Autonoma de Nicaragua (UNAN) Mar, 2017 – Present Public Accounting and Finances Jul, 2019 - Dec, 2019  Bar supervisor  Bar trainer Receptionist & Bartender Townhouse Jan, 2019 – Jul, 2019 Colegio Diocesano Monsenor Francisco Ulloa Y Larios Feb, 2011 – Dec, 2015  Reception,  Bartending High School Diploma in Science and Literature REFERENCE Christopher Allodi Miss Margrit Hotel/ Encuentros Club – Granada -