Ana Donna De Leon

ANA DONNA B. DE LEON Blk 2lot 24 Carmel Phase 2 Majada out Canlubang, Laguna-- WORK SUMMARY: Experienced Customer Sales Representative for 15 years, Handle clients concern professionally. A highly motivated employee and eager to deliver what is expected by the company, willing to accept all comments and suggestion for better work improvement, A person that can easily adopt on her environment. Focus on her goal and to give quality work as expected. WORKING EXPERIENCE: Labmate Pharma Inc. West Ave. Quezon City Lower Laguna Area Sept 2019 up to June 2022 Position: Territory Manager        Responsible on products promotion and detailing Process product inclusion in the Hospitals Invite Doctors through webinar for product launching Maintain good rapport to all clients Achieved monthly sales target Provide product literature on requesting clients Create demand for product prescription in all Mercury branches JNG Dragon Enterprise D. Tuazon Quezon City Laguna/Cavite Area May 2016 to August 2019 Position: Medical Sales Representative  Achieve Monthly Sales Target  Responsible on Product Detailing  Schedule meeting with KOL (Key Opinion Leader) in the hospital  Maintain good rapport with Medical Doctors and Hospital Officers Medicamenta Inc. D. Tuazon Quezon City Upper and Lower Laguna August 2014 up to March 2016 Position: Medical Sales Representative Duties& Responsibilities:     Promote and discuss company products Achieved monthly sales quota and target Maintain good rapport to Doctors and Hospitals Create prescription of Medicine in all Mercury branches Diamond Office Furniture Inc. C. Raymundo, Pasig City April 2013 up to June 2014 Position: Account Manager Duties & Responsibilities:    Acquire New Business and New Clients Helps client to have new office looks in a costly price. Provide and give clients 100% customer service and satisfaction on the finished product that we have. Odesk Online July 2012 up to December 2012 Position: Inbound Customer Care Duties & Responsibilities   Handle client complaints on their unauthorized bank deduction thru online T.V shopping Record amount and transmit in the system Maxicare Healthcare Corporation Salcedo st., Makati City January 2012 up to June 2012 Positon: Aftersales Assistant Duties & Responsibilities:  Generate Data and Consolidate reports requested by the client/ company.  Provide and explain details for each healthcare package to client.  Assist admission of patients to the hospital.  Provide list of healthcare provider requested by the client. GB Distributors, Inc. Bldg. 5A, Sunblest Compound, Km. 23, West Service Road, Cupang, Muntinlupa City April 2007 up to January 2012 Position: Customer Service Assistant Duties & Responsibilities:  Handles Nestle infant nutrition account and other key accounts assign by the management.  Consolidation of reports needed by the department and the Principal Accounts.  Accept, process & confirm Sales Orders from MDs  Handles & accepts customer compliments and complaints professionally SPECIAL SKILLS:      Proficient in MS Office application Office clerical skills Stenographic skills Typing skills Driving skills EDUCATIONAL BACKGROUND: Bachelor in Science in Office Management Rizal Technological University Maybunga, Pasig City April 2005 Pateros National High School P.Herrera St, Pateros Metro Manila 1999 - 2000 Pateros Elementary School P.Herrera St, Pateros Metro Manila 1995 - 1996 SEMINARS ATTENDED: Emotional Intelligence: A Plus Factor for Success Polytechnic University of the Philippines Sta. Mesa Manila Meeting the Challenges of the I.T Words of Works Rizal Technological University Mandaluyong City (February 15, 2003) Intellectual Behavior in the Corporate World Polytechnic University of the Philippines Sta. Mesa Manila (January 17, 2003) PERSONAL DATA: BIRTH DATE BIRTHPLACE AGE GENDER HEIGHT WEIGHT RELIGION CIVIL STATUS CITIZENSHIP : : : : : : : : May 06, 1984 Manila 38 Female 5’2” 120 lbs Roman Catholic Single Filipino CHARACTER REFERENCES: Available upon request I hereby certify that the above information is true to the best of my knowledge and belief. _____________________________ ANA DONNA B.DE LEON