Guerrero, Ana Deborah B.
Blk 159 Lot 13 Purok 13 Zone 5 Libis St., Central Signal Village, Taguig City 1630-
Objective
To grow capably by giving my skills to association and vice versa.
Education
Bachelor of science in information technology | 2011 - 2014 | The fisher valley college
#5 ML Quezon st., Brgy. Hagonoy Taguig City , Philippines
AVIATION ASSOCIATE IN INFORMATION TECHNOLOGY | 2009 - 2011 | Philippine state college of Aeronautics
Piccio Garden, Villamor Air Base Pasay City Philippines
high school graduate | 2005 - 2009 | westrn bicutan national highschool
Phase 1 EP Housing Western Bicutan, Taguig City
Elementary Graduate | 1999 - 2005 | Tenement Elementary School
East Service Road, Western Bicutan, Taguig City
Skills & Abilities
- Microsoft Office (Word, Excel & PowerPoint)
- Microsoft Outlook Troubleshooting
- Software Installation
- Computer Troubleshooting
- Zoho - Customer Management Relationship (CRM)
- Basic Cisco Networking
- Sales force - Customer Management Relationship (CRM)
- Social Media Posting
- Basic Programming Language (PHP, HTML, Javascript, Turbo C++, Dev+, Visual Basic 6.0, & VB.net)
- Multimedia Skills
- Adobe Photoshop (CS2 - CS4)
Working Experience
IXSFORALL Inc.
Sales and Service Delivery Admin
AFPMBAI Building 7th Floor Brgy. Western Bicutan AFPOVAI Taguig City
March 1, 2020 to Present
Job Description
- Provides administrative assistance for Sales Department
- Review and check Sales Liquidation
- Processing New, Upgrade and Transfer Accounts
- Processing Travel Request
- Processing of Rebates and Credit Notes
- Processing of Purchase Request
- Processing of Accreditation Documents
- Checking of Pipedrive (Pipeline CRM) vs. Project Tracker
- Sales Monthly report
- Social Media handling of queries
- Website inquiry handling
IXSFORALL Inc.
Executive Admin Assistant
AFPMBAI Building 7th Floor Brgy. Western Bicutan AFPOVAI Taguig City
October 9, 2019 to February 30, 2020
Job Description
-Provide comprehensive assistant to the Executive to ensure a professional, efficient and responsive experience
-Calendar/Meeting Management – manage and coordinate meetings and diaries of executive
-Plan and Organize on-site or off-site meetings including but not limited to face to face meetings, teleconference, video conference, etc.
- Plan and organize events i.e Team Building, Christmas Party, Kick-off Party
- Organize confidential documents of Managing and Finance Director
-Email Management – screen, respond and action to emails if necessary
-Travel Management – arrange flights/accommodations of the executive and other logistical requirements.
-Telephone Management – Relay accurate and detailed messages in a timely manner and monitor until completion of concern.
-Preparation of presentations, reports as an ad hoc tasks
-Assist with the creation or preparation of some documents as required
-Ensure confidentiality of information and documents between the CEO and other parts of the executive team.
IXSFORALL Inc.
Sales Admin Assistant
AFPMBAI Building 7th Floor Brgy. Western Bicutan AFPOVAI Taguig City
March 1, 2019 to October 08, 2019
Job Description
- Provides administrative assistance for Sales Department
- Review and check Sales Liquidation
- Processing New, Upgrade and Transfer Accounts
- Cash advance and Liquidation
- Summary of Liquidation – Submitted to Finance every week
- Processing Travel Request
- Processing of Rebates and Credit Notes
- Processing of OTC Refund
- Processing of Purchase Request
- Processing of Accreditation Documents
- Checking of Pipedrive (Pipeline CRM) vs. Project Tracker
Advanced Outsourcing and Business Services, Inc.
Team Leader
1101, Medical Plaza Makati, Amorsolo Street, Legaspi Village, Makati, 1200
May 2, 2017 to December 05, 2018
Job Description
-Supports team manager and performs management duties when manager is absent or out of office
-Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
-Assists management with hiring processes and new team member training
-Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
-Communicates deadlines and sales goals to team members
-Develops strategies to promote team member adherence to company regulations and performance goals
-Conducts team meetings to update members on best practices and continuing expectations
-Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
-Ensures company brand materials and physical working spaces meet and exceed company presentation standards
-Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
(Advanced Outsourcing and Business Services, Inc.)
under - Del Monte Philippines Inc.
Total Budget Marketing Assistant
9th avenue corner 30th street Bonifacio Global City Taguig
May 2, 2017 – December 05, 2018
Job Description
-To encode, validate, route and monitor all liquidations.
- Consolidate all liquidation documents that are completed
-To prepare and update budget tracking file for all ROC’s
- Create Scorecard for liquidations
-To monitor the approval of all Recos and Credit Memo
-To prepare budget reports for all category and channel managers.
- Alignment of Liquidations (SFDC vs. Actual)
- Securing copies of Liquidations
- Coordinating with Accounting/Finance regarding the documents needed as well as with Sales agents.
- Closing of Fully liquidated budget programs in SFDC (Sales Force)
(Advanced Outsourcing and Business Services, Inc.)
under - Del Monte Philippines Inc.
Planning Execution Assistant
9th avenue corner 30th street Bonifacio Global City
December 12, 2016 to April 30, 2017
Job Description
- Assist the CAMs in all deliverables related to Execution (Pre, Post, During) throughout the- cycles
- Send reminders to the team of their deliverables/requirements
- Coordination with Distributors and Suppliers
- Consolidation of reports (proofing/mock-up/routing)
- Reports to be prepared: (Weekly)
- Planning Stoplight (cycle planning stage)
- Merchandising Stoplight (during cycle planning stage)
- Execution Stoplight (pre-execution stage)
- Inventory review
- Project Management / Billing / Scorecard Validation
- Review and monitoring of activities and budgets
Shimadzu Philippines Corporation
Sales Admin and IT Assistant
11F Sunlife Centre, 5th avenue corner Rizal Drive BGC Taguig City
May 10, 2016 – October 10, 2016
Job Description
- Input Purchase order in CRM ZOHO system
- Received inbound and outbound calls
- Response to email queries regarding the Quotation
- File all the Purchase Order Documents
- File Delivery Receipts according to date
- Printing Training Certificates for clients
- Video and Photo editing for Company Event
- Creating Video Slides for the Company event
- Install Anti-viruses in Laptops and Computers and clean-up viruses
- Reformat PC, Install OS, MS Office and other needed applications in their Computers/Laptops
- Troubleshoot hardware and software issues
- Assist Bidding Documents for Government Biddings
Security Bank Corporation
Verifier Admin Assistant
240 Magnolia corner M. Almeda Streets, Pateros, Metro Manila
March 30, 2015 - January 30, 2016
Job Description
- Received Documents from Luzon, Visayas and Mindanao Branches
- Check documents if Personal, Business or Corporation
- Check if the account is complete or not
- Segregate the New Account opening to Old account and Additional Documents
- Encode the Additional Documents per date received in excel
- Scan all documents with in the day per date received
- Upload to their System in able to Account Verifier to see and check the account
- File according to their Alphabetical order
- File all dormant account and record
Banco De Oro
Office Clerk
Paseo De Roxas cor. Gil Puyat Avenue Makati City
September 22, 2014 - January 09, 2015
Job Description
- Received Opening for Loan Documents from branches
- Receiving Inbound and Outbound Calls
- Checking all necessary documents if Completed or not
- Identifying the documents if it’s for Business, Personal or Corporation
- Scan all documents that client given to us
- Upload all documents by name to their System
- Call clients for their in lacking documents
- File according to Alpha numeric by folder
On the Job Training
Philippine Long Distance Company
3/f Dansalan Boni Ave. Mandaluyong City
500 hours- December 2013 – March 2014
Vishay Intertechnology
Bagsakan Road FTI Complex 1630 Taguig City
500 hours- May 2013 – October 2013
Organizations
DCS (Department of Computer Studies)
Year 2011 to 2014
L.A.N.I Scholarship Program
Year 2011 to 2014
4 consecutive Basic Scholar
References
Eden Mae Aquino
National Institution for Mental Health
Registered Nurse
(0905)--
Stephanie Navarro
Advanced Outsourcing and Business Services, Inc.
Account Officer
Mobile: -
Lizabeth Dela Cruz
SM Supermarket Sucat
Supervisor
Mobile: -
Razel Adorna
Sea Olympus Marketing Inc.
Sales Supervisor
Mobile: --Personal Data:
Date of Birth: December 21, 1992
Place of Birth: Taguig City (Home)
Age: 29
Gender: Female
Height: 5’6”
Weight: 72 Kilos
Religion: Roman Catholic
