Ana Bogdanovic
Graduated in Business Studies, expressed leadership and organizational skills in business, led by energetic personality and
ability to adapt to business changes fast. Seeking to apply my abilities to fill the position in your company. A hard-working
team player who is trusted upon great work dedication. In last three years working in sales, pure talent recognized in both
recognizing sales opportunity and negotiating its happening.
Date of Birth: 01/10/1993
Contact Number: -
Email Address:-Contact Address: Praska 3, Belgrade
/ open for remote work positions
WORK EXPERIENCE
APR 2019- PRESENT
BUSINESS DEVELOPMENT EXECUTIVE, REFLEKTIVE, BELGRADE, SERBIA
Reflektive is a startup company rapidly becoming a leader in providing innovative, real-time performance management solutions for HR leaders and
their agile organizations. It’s SaaS organization recently opening an office in Belgrade, Serbia
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Drive Reflektive’s growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and
closed businesses
Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events and campaigns
Prospect into an target account list ranging from the Fortune 500 to medium-sized organizations; forming relationships with Managers
and Directors HR to C-Level executes
Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points
and the handoff to an Account Executive
Generate emails for outreach, make cold-calls to map and penetrate accounts
Use Salesforce.com to track activity and update account/contact information.
Market Research – prospecting
Hit and/or exceed quotas
Mentor and help train new hires
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NOV 2016 – JAN 2019
ACCOUNT BUSINESS DEVELOPMENT SPECIALIST, RETAIL INDUSTRY, NCR CORPORATION, BELGRADE, SERBIA
Shaping the future for 134 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks.
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Accountable for the relationship management of major retail clients (“Tier 1” accounts), ensuring that all customer requirements are
identified and met
Hunt and acquire new customers in retail enterprise accounts
Manage the sales process identifying opportunities, managing the funnel & forecast, handling contract negotiations, and driving
deployment of solutions
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Scheduling and conducting regular calls with customers to review pricing (uplift opportunities), discuss customer-specific issues,
review performance and value
Coordinates activities associated with product/service resolution issues
Assist with determining Out-of-Scope services contributing to the customer
Ensure ongoing customer satisfaction during presales and post sales engagements
SERVICES SPECIALIST (GRADE 10), HOSPITALITY, NCR CORPORATION, BELGRADE, SERBIA
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Project on McDonald’s franchisees (above 5000+) with idea of verifying entitlement with restaurants OTPs, ending up in large upsell
opportunities (inside sales)
In first two weeks of project’s existence, I closed the largest numbers of quotes serving as example of ‘Upsell Specialist’,
demonstrating selling skills to other team members and raising team’s revenue margin
APR 2015 – AUG 2015
ASSISTANT OF MARKETING MANAGER, “PICCOLA CUCINA” RESTAURANT, NEW YORK CITY, NY
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Help to organize numerous market researches
Compiling and distributing financial and statistical information such as budget spreadsheets
Assist and lead promotional activities, host presentations and customer visits
Write reports and analyze questionnaires
OCT 2012 – MAY 2014
ASSISTANT OF SALES MANAGER, “PUBLIC BAR”, BELGRADE, SERBIA
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Helped recruitment process and training of sales staff
Supervised, motivated and monitored team’s performance
Involved in a setup of the company’s budgets and objectives
Took part in the product development process, identification of new business opportunities, and marketing strategies development
EDUCATION
OCT 2012 – MAY 2015
BACHELOR OF ARTS WITH HONORS IN BUSINESS STUDIES, CARDIFF METROPOLITAN UNIVERSITY, LONDON SCHOOL OF
COMMERCE
Total GPA: First Class, Division One
2011 - 2012
EXCHANGE STUDENT, CORVALLIS HIGH SCHOOL, OREGON STATE, USA
Honored several recognition letters and certificates for excellent results in diverse fields of studies, especially as a foreign student
2008 - 2011
HIGH SCHOOL DIPLOMA, XV BELGRADE GIMNASIUM, BELGRADE, SERBIA
Straight A student
RELEVANT SKILLS
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MS Office (Word, Excel, PowerPoint) – excellent skills
Adobe Photoshop
SAP - basic knowledge and usage skills
Prospecting – Market Research
NSC (Salesforce) - excellent skills
C-Web - excellent skills
Excellent Presentation skills
INTERESTS
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Professional interests: working with clients, business organization, marketing, event management, brand management, direct
advertising, additional training through work
General interests: yoga, meditation, dance, music, psychology, travel, arts, film and theatre
LANGUAGES
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Serbian – Native Proficiency
English – Professional Working Proficiency
o Cambridge English Language Assessment, First Certificate
of English, Upper Intermediate = B2, on the common
European Framework
o London South Bank University, Degree of participation in
summer school of English,-
o Queen Mary University of London, Degree of
participation in summer school of English,-
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French – Elementary Proficiency
Member of Institut Francais, Belgrade
Spanish – Elementary Proficiency
PERSONAL SKILLS
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Communicative person with high drive and initiative
Well-organized and able to cope with a large workload
High level of responsibility in the project performance, methodical precision and analytical way of thinking
Team work and cooperation
Temptation for training and advancement in both professional and personal goals
Dynamic, creative, flexible, ambitious and proactive
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