AMY AMBER POOLEY
TALENT ACQUISITION AND PEOPLE
PARTNER
--https://www.linkedin.com/in/amy-amber-pooley-8b0b59220/
Cape Town, South Africa
PROFESSIONAL
SUMMARY
In 2017, I was awarded a substantial
Google Maps project with
Cognizant, despite my limited
experience. Over the past 8 years,
I've successfully implemented
projects throughout EMEA and
honed my passion for hiring and
creating a thriving work culture.
My experience has taught me the
importance of a well-defined hiring
process and open communication.
I'm excited to pursue a new
opportunity where I can learn,
contribute, and make a lasting
impact.
KEY ACHIEVEMENTS
BPO Solution Management
Successful implementation of
staffing and project
management for Google to
improve the location accuracy
of Google Maps in the UK and
Germany-
Successful implementation
and staffing of Google
Streetview mapping project
2024 throughout Europe
Client Relocation Management
Managed relocation process,
achieving 100% client
satisfaction.
Employee Morale Improvement
Executed employee events,
improving morale by 85%.
EXPERIENCE
SIMA Solutions
Talent and People Partner
Aug 2018 - January 2025
SIMA Solutions is a legacy vendor for Google powered by Cognizant
providing staffing and BPO solutions since 2018. Successfully implementing
staffing and field operations throughout EMEA.
Directed recruitment, meeting client staffing demands and developing
job specs to source top candidates.
Managed 60-100 staff, arranging team building and skill development
workshops to enhance performance.
Enhanced IT systems, improving efficiency in expense reporting to meet
client needs.
Developed company policies and strategies to align with client objectives
and project goals.
Oversaw financial projections, costing presentations, and project
deliverables for clients.
Implemented incentive structures and communicated client policy
updates to staff.
Collaborated on weekly business reviews and resolved operational issues
efficiently.
Bolt Home Mauritius
Oct 2022 - April 2023
Relationship Manager & People Culture Manager [FTC]
Created initiatives to enhance employee experience and morale
Established and executed client experience protocols for successful
meetings
Developed strategies and pipelines for new business opportunities
Generated and nurtured key client and partner relationships
Cultivated partnerships with government officials for improved
relocation processes
Ensured comprehensive compliance with government visa application
processes
Managed end-to-end client relocation/immigration lifecycle, ensuring
seamless transitions
Brook Street Ltd
Key Account Manager
July 2017 - August 2018
Managing the CLI Government temporary staff requirements in
Oxfordshire
Managing 90+ temporary staff daily
Responsible for the government stipulated compliance and vetting of
candidates
Completing the recruitment lifecycle from talent acquisition,
interviewing and placements
Arranging interviews between candidates and clients
eeting targets, service delivery requirements and conducting training
Mediating between client and temporary staff to ensure both parties
are supported
