Amrit Pal Singh

I have 4 years 6 Months experience in technical support. Since last 2 year supporting US clients and before that I was supporting UK, Ireland and Scotland Customers.

skills on which we are working:

customer support voice/non voice

VPN configuration and troubleshooting

Network configuration and troubleshooting

Computer Hardware and Software Configuration, installation, maintenance and troubleshooting

New desktop/laptop setup and configuration

MAC book support

Firewall policies update

Active Directory

Network Printer Setup, configuration and troubleshooting

Microsoft M365 Admin support on premise and cloud.

Remote support

escalation handling

Kaseya BMS, VSA and IT glue