As a certified Data & Business Analyst, I specialize in transforming raw data into actionable insights to support strategic business decisions. With a strong foundation in SQL, Excel, Tableau, Python, and R, I have completed industry-recognized certifications from Google (Coursera) and Udacity, backed by hands-on projects involving KPI tracking, dashboard development, and business process optimization.
I bring real-world operational experience from cross-functional roles in customer service, IT, and administrative support—where I improved workflows, optimized procurement, and enhanced service KPIs through data-informed decisions. These roles sharpened my business acumen and ability to translate data into value.