Amna Zafar

I am Amna, my qualification is MBA and I have 7 years work experience  with Habitt company in IBL Group where I led Customer Service department and also a Loyalty program manager in marketing department.

Now as a housewife I have started online work and I am here to help those companies or agencies who are looking for hardworking, proactive and disciplined people for their work.

My computer skills:

• Quick Data Entry
• Data Handwriting
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Smart Points System
• Candela
• ECR System
• Advance Booking Management System

My Management Skills:

• Loyalty Program Management
• Complaint Management
• Customer Feedback Management
• FACEBOOK / INSTAGRAM (Social Media Page Management)
• UAN / Call center Management
• System and work processes Management (SOP)
• PRESENTING CUSTOMER EXPERIENCE
• CAMPAIGN DESIGNING

My Personality Traits:

• Leadership
•  Decision making
• Problem Solving
• Determined
• Initiator
• Planner