Amity Benjamin Nwoye

Amity Nwoye Virtual Assistant | Customer Support | Appointment Setter-Reliable Virtual Assistant with experience in customer support, appointment setting, and administrative assistance. Skilled in Shopify support, CRM tools, email management, and lead generation. EDUCATION University of Lagos M.Sc. Computer Science- Lagos State University B.Sc. Computer Science- SKILLS Virtual Assistance WORK EXPERIENCE Freelance | Remote 2023 - Present Virtual Assistant / Customer Support Respond to customer inquiries via email and chat. Assist e-commerce stores with order tracking, refunds, and product questions. Manage calendars and appointment scheduling for clients. Conduct online research and organize data for business projects. Create marketing graphics using Canva. Customer Support (Email & Chat) Appointment Setting Shopify Support Lead Generation Email Management Data Entry Internet Research Canva Graphics Design CRM Management LANGUAGES English — Fluent Freelance | Remote 2023 - Present Appointment Setter / Lead Generation Conduct cold outreach and prospect research. Qualify leads and book appointments for sales teams. Maintain and update CRM systems with accurate lead data. Follow messaging scripts to improve response and booking rates.