Amit Tiwari

CURRICULUM VITAE AMIT TIWARIHouse #164/58, Street #4 Steel Colony, Nehru Landline No: -Nagar (West) Durg 490020 E-Mail IDs:-, India Personal Information: Male, married, 39 yrs, willing to relocate. Skills: Editing and proofreading. Technical vocabularies from a variety of fields. Interacting with clients. Organized and goal-oriented. Leading and supervising a team of 12. Strong client/customer focus. Analytical problem-solver. Building excellent rapport with clients and team members/colleagues Computer skills: MS word, Excel, Access, Project, Publisher, and Internet research. Accurate and rapid keyboarder. Community moderator. Happiness manager. Non-Technical Skills: Copywriter (as a freelancer) the commercials for local cables of Charlevoix, Michigan for “Cake It, or Leave It” Bakery and “California Carpets,” San Francisco, California. Amongst top 50 contributors for Google Translatathons, 2015 and 2016, and received prize and certification for that. Advanced course in Ethical Hacking, Content Writing (one year as a freelancer) and Blogging with some articles published in newspapers and magazines. Vision and Objective: Seeking a position with the focus on Customer Care Educational Qualifications: Bachelor of Commerce - 2001 Kalyan College, Bhilai, Ravishanker University Diploma in Mechanical Engineering - 1998 Government college of Rudri, Dhamtari, C.G., India MPBTE Advance course in Ethical Hacking Pune Leadership/Sports: Representative in College: Elected as a president of students union through an election process in year- by the student body (strength of 900 students), Government College of Rudri, Dhamtari. Achievement in Sports: Represented college in state level in chess, table tennis (doubles), and shot-put. Represented college in district level in cricket and lawn tennis. Consolation prize in online Sudoku tournament (smartprize.co.uk). Employment History: Sixteen years of experience inclusive of twelve years of administration/team leader experience. Part Time: Cost And Freight Manager for Regal Roadlines (working for Ambuja Cements) August 2011 - December 2013 Social Media Evaluator for Appen Butler Hill) March 2015 - December 2015 Direct-Upload Editor in Business Transcription 1.5 years on a freelance basis at freelancer.com and speechpad.com (References on request) Full Time: SENIOR QA, DOVLIN TECHNOLOGIES, PUNE January 2005 - August 2012 DOVLIN TECHNOLOGIES, Started as home-based Quality Assurance Manager August 2012 to date Managing a team of 12 MTs. Keeping an eye on deadline (TAT) and see that all work is uploaded back in time. Interacting with clients. Documenting the work done in the whole shift and mail to the concerned authority. Administration of all day-to-day office activities. Maintaining attendance & leave records of night shift staff. To help the management in regulating the grant of leave with or without pay to the Employees Refreshment for client meetings, tea, coffee, lunch etc. Creating and typing letters/emails as directed, as and when required. Monitoring& Supervising the Salary & Wages of night shift employees. Handling Personnel matters, Equipment (Computer and Inverter etc.) maintenance. Providing information form for new trainees/employees of the company either from other companies or just beginning their career. Checking the accuracy and completeness of the forms/certificates (via third party), checking for errors or omissions and contacting authorized persons for corrections. SENIOR QA IN MAPRO, (Pune, India) April 2001 - January 2005 Keeping an eye on deadline (TAT) and see that all work is uploaded back in time. Sending proper instructions and feedbacks to subordinates, so that the Company’s productivity is enhanced. EDITOR (MEDICAL/LEGAL TRANSCRIPTION/CODING) CUM FACILITY MANAGER IN PROFESSIONALS (Bhilai, C.G.) August 2000 - April 2001 Doing different kinds of transcription in a learner mode. Prepares service contract documents to ensure that necessary services are provided in a cost-effective manner. Ensure completion of tasks in an efficient, effective manner on time and within budget. Instructor of Mechanical and Mathematics IN Shiv Coaching/and Facility Manager in Arunodaya ITI, Bhilai, (C.G., India) [private concern of the same owner] May 1999 - March 2000 Teaching advanced mathematics and mechanics to engineering students and aspirants. Handling the lab (physics) and making sure equipment is clean and in working order, setting-up experiments and investigations, ordering, and controlling stock.