Amit Mishra

Amit Mishra 45, Satyen Society, VIP Road, Kareli Baug • Vadodara • 390018 CELL +91 706‐982‐1080 • E‐MAIL- SUMMARY Professional with more than 10 years of work experience in managing full life cycle of recruiting professionals for North American Clients. (IT, Consulting Engineering, Food & Beverages, Graphic Design and Order Management Services). Talent Acquisition involves in hiring Graphic designers (Wed designers), artist and creative designers filling both Technical and Non‐Technical position at all level. Which includes innovative marketing support literature such as: virtual, flyers, brochures, email blasts, catalogs and websites? Also having experience in design your corporate identity along with detailed implementation kits and corporate communication materials such as logos, business cards, letterhead, stationary, flyers etc. Order Management Services includes a full range of data and order entry service of purchase order and invoices. Also includes other type of data entry like membership forms, sweepstakes, payroll etc for suppliers and distributors. EDUCATION SKILLS Bachelor of Commerce Techno Global University Graduated – 2011 A Resource Specialist with hands on experience of filling both Technical and Non‐Technical positions at all levels. An effective communicator with excellent relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities. Proficiency in competence mapping, Adept liaising with clients to gain a thorough understanding of requirements Exposure to cross‐technology, cross‐domain recruitment Experience in Client & Account Management, Managing multiple requirements (from Multiple Accounts) Experience in leading teams of different sizes Experience in adapting & following quality methodologies across various stages in the Recruitment life cycle Proactive & business oriented, having passion for recruiting Self‐starter, quick learner & can grasp internal requirements & processes Involved in End to End Recruitment right from sourcing to screening to short listing to interview follow‐ups till the closures Possessing substantial experience in handling requisitions across technologies and levels Ability to take independent decisions Excellent exposure & understanding of various software skill‐sets like application programming, data‐warehousing, mainframes & testing devices etc. Involved in Delivery of candidates Hands on working experience on Word, Excel, Access, Power Point, Internet for reporting. Hands on working experience with different OS like Mac, Windows and Linux. Having knowledge of Adobe Illustrator, Photoshop and Coral. SPECIALTIES Interviewing, Screening resumes, Sourcing, Hiring, Rate Negotiations, Relationship building, Creating own database, researching, exploring new job boards, Business Development, IT Requirement, NON‐IT Requirement. EXPERIENCE Netjuice Technologies Pvt Ltd (Oct 16 ‐ Till Date) Netjuice Technologies Pvt Ltd is one of the IT Company dealing in Web Development / Designing, Software and Application Development, Graphic Designing and Digital Marketing. Apart from it is having its own product www.omihub.com a online medical portal. Operations Manager     Was basically dealing into overall operations of Netjuice Technologies including sales team of Baroda Branch. Where the task includes planning, designing and delivering Customer support, Staffing, Business Process Improvement, Project Management, Business Development, Pre‐press art management, printing and building high‐ performance team. Was also accountable for sales projection. Was looking after the accounting team as well. Meeting clients if require for any queries and presentation. Office Beacon A.S. Pvt. Ltd (July 09 – October 16) Office Beacon LLC is one of the biggest outsourced software and services provider serving the promotional products, retail, quick print as well as many other industries. Office Beacon delivers exceptionally high quality graphics and order entry services, as well as various software platforms combining Indian local talent working alongside North American employees, both based at our state‐of‐the‐art production facility in India. Office Beacon also provides Recruitment Services, Digitizing Services, Online Marketing, Corporate Branding Services, Customer Service Solutions and 3D Animation and Video. Operations Manager (August 12 – October 16)          Expert at planning, designing and delivering Customer support, Talent Acquisition, Business Process Improvement, Project Management, Business Development, Pre‐ press art management, printing and building high‐performance teams. Was accountable for all customer support, deliverable candidates on time and meeting client requirements. Orientation towards training and analysis of client’s requirements. Build, motivates and coaches teams and inspired individuals to meet high levels of achievement. Was consistently and effectively works on teams report for Quick‐study of KPI and guide them to meet their goals. A passion for professional ethics and adherence to company core Values. Supporting management and staff to help create their own successful and productive team and become effective team leaders. Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities. Communicating daily with Customer Support Center functions ‐ Buying, Retail, Finance & Distribution – to ensure effective control and operation of all areas. Reviewing and evaluating weekly KPI achievement and producing an end of week spreadsheet. Having good communication skill and can manage process individually Achievements.     Implemented order management process for one of the largest apparel brand of Canada, started with 40% of work and slowly and gradually acquired 90% of their work, providing best Customer support, Quality, TAT. Was given a Art process to manage when the client already decide to switch to another service provider and company was having just a week’s time to show that we can really manage the support and art process. Currently client is satisfied with the quality, TAT and all other requirements. Managed and worked with one of the biggest team of Office Beacon, and implemented the art process of one of the biggest Pen Company. Having a record of providing the best TAT and Quality for all the process managed till date. Asst. Operations Manager (July 09 – July2012)            Managing talent acquisition group and requirement of clients. Overseeing the production process. Ensuring that production is cost effective. Ensuring that production is done in timely manner with quality. Foreseeing Issues before they happen. Working with department heads to implement policies and goals. Supervising and motivating a team. Identifying training needs and ensuring proper training is provided. Managing and developing stores’ monthly incentive programmed and cost justifying. Supervising, motivating and developing team reward and recognition programmers. Handling and swiftly resolving customer complaints in a professional and effective manner. Sterling Hoffman Software Consulting Pvt. Ltd. (Dec 07 – June 09) A Canadian company, FEPL is one of North America’s most successful privately owned search and placement firms. It has several autonomous business units, each with a very tight focus on specific market niches handled by specialized proactive Business Teams consisting of Business Development Managers, Account Executives and Recruiting & Research Assistants focusing on specific industry. (www.sterlinghoffman.comww.sterlinghoffman.com, www.fepsearchgroup.com, www.sterlinglifescieces.com, www.chambersresearch.com, www.myplasticsrecrutier.com, www.softwaresalesjobs.com) Sservices, Customer Service Solutions and 3D Animation and Video. Technical Recruiter (June 08 – June 09)                  Full recruitment life cycle including client management, sourcing candidates, recommendation of candidates. Recruiting Consulting Engineering resources such as Engineers, Project Managers, Technician, Directors, Designers, Supervisor, Managers, Technologist, Land Surveyor, Geologist, Architect, Plant Mangers, Operators, and Controllers etc. Successfully identifying "Top" Consulting Engineering Technical Talent using various job boards like Dice, Monster, Career Builder, Net – Temps, Hot Jobs. Generating candidates through cold calling. Expertly target and deliver the top‐tier passive candidates to the clients Sourcing through networking, organizations, internet searches, referrals, and direct recruiting Placing a variety of skills in Consulting Engineering, sourcing, interviewing, matching candidates with clients and ultimately making placements. Source qualified candidates from various resources for professional engineers and other professional roles. Conduct phone screens with representatives. Market positions to new and existing contractors. Conduct reference checks/due diligence. Weekly reporting responsibility includes: candidate pipeline, recruitment stars and metrics, and hiring statistics. Able to handle high volume recruiting without compromising quality. Excellent oral and written communication and presentation skills, possess the ability to build value‐added relationships with individuals at all levels, analytical and creative in problem solving, and know how to persuade and influence with tact while driving for results. Work for Fortune 1000 companies of North America to identify quality executives in sales, marketing, quality, operations, engineering, production, business development, general management and various roles. Encouraging the highest possible standards of customer service from the team and maintaining the smooth day‐to‐day operation of the stores. Maintaining good staff relations through effective communication, leadership, discipline and motivation. Research Associate (Dec 07 – June 08)    Sourcing through networking, organizations, internet searches, referrals. Candidates resume recruiting. Building Data Base through sourcing candidates.  Weekly reporting responsibility includes: Candidate sourced, Resume recruited, Candidate entered in data base. Identifying sources of potential candidates in Canadian market and designing of strategy to meet the targets in different skill categories on time. Do extensive resume sourcing and client development. Building and maintenance of internal database for candidates and clients. Posting jobs in FEP website. Does extensive Internet search for candidates Finding and delivering Internet Leads Focuses on providing positive, flexible, value added internet recruiting and e‐ commerce marketing services to FEP international headquarters in Toronto, Canada        C. S. Comsoft Pvt. Ltd. (Dec 05 – Oct 06) Dialed for B 2 B. (Business 2 Business) Making sales calls for various campaigns of the company. I had made 2nd Highest Sale on the First Month of joining. Handled customer queries. Generation of leads and daily sales report. Deep Multiplex (Jan 05 – Oct 05) Handling and maintain store Communicating with the customers and vendors. Up selling the products to the customers. To tackle the whole department. To keep the account of all the inventory of the products. Up gradation of entire stock. (Opening and Closing) Worked as a trainer to assist new member of Deep Multiplex. Handled customer queries. PERSONAL DETAILS Date of Birth: Nationality: Marital Status: Language Known: Hobbies: 30th October 1985. Indian Married English, Hindi, Gujarati, Bengali and Marathi Internet Surfing, Travelling, Cooking and Listening Music