Amit Kumar Sahni

 RESUME AMIT KUMAR SAHNI H.No.256, Indra Nagar, Bareilly (U.P.) Contact No: -. E-mail:- OBJECTIVE To be an asset in the organization adding value to the organization and myself. Seeking a responsible and challenging position with an organization where my work experience and academic qualification will have valuable applicability. ACADEMIC QUALIFICATION Passed Secondary Examination from C.B.S.E. Board in 2000 Passed Senior Secondary Examination from C.B.S.E. Board in 2002 Passed Graduation in Commerce Stream in 2005 Passed Post Graduation in Commerce Stream in 2012 OFF THE TRACK ACTIVITY Diploma in Computer Application (D.C.A.) Worked on Industry specific Software’s like SharePoint, Sales force, Oracle, etc WORKING EXPERIENCE Organization:HDFC Life Process:Agency – Sales Designation:Business Development Manager Duration: Jun 2017 – Aug 2018 Responsibilities Conceptualize & execute strategies to achieve pre-set targets and ensure profitability. Diverse exposure in sales and marketing with Primary focus on Personal Finance. Managing a team of Sales Executives of the respective division along with the responsibility to manage Sales Support & Operations. Monitor competition and devise effective counter strategies. Ensure speedy resolution of queries, maintain excellent relations with key clients to generate avenues for additional business. Map, Identify & explore new markets, tap profitable business opportunities. Collate market intelligence reports to devise key entry strategies to penetrate new markets. Organize promotions, events etc to enhance productivity and drive sales. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets. Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations. Organization:EXL Services.com (I) Pvt. Ltd. (Joined American Express in Aug 2008 but In March 2010, Travel Process of American Express (I) Pvt. Ltd got taken over by EXL Services) Process:Global Travel Service Centre (American Express Travel) Global Accounts Reconciliation (American Express Card) Designation:Assistant Manager Duration:Aug 2008 – May 2017 American Express Travel domain (Global Travel service center) acquired by EXL Global Travel Service Center (GTSC) manages American Express’ worldwide Travel related Financial & accounting operations. As a part of Client Financial Settlement (CFS) process, we maintain contract database for business travel clients, process their settlements, invoice them and take care of accounting part. My current role directs me to review the profile of Global contractual agreements between the clients and the service provider (American Express) and thus determining what we are legally stipulated to charge followed by an accounting practice of keeping a track and reconciliations of cash receipts in the form of settlements and payments. This activity forms a part of the most critical back end travel process since it lays down a foundation for the entire client billing process. Responsibilities Managing and driving Contract Profiling Activities. Managing clients queries regarding invoices and contracts. Validate old profiles with new contracts and make them correct accordingly. Preparation of most critical Settlements/invoices for EMEA region as per contracts. Maintain contracts and agreements database for Global business travel clients and on that basis team do the profiling in the particular software which only owns by American Express. Then on profiled clients, process their settlements on the basis of agreed contracts and profile for raising the invoice on CGM’s approval. Quality check of all the settlements in the CFS team and also matching the settlement and backup with the agreed profile and contract. Identification and implementation of revenue generation opportunities by reducing unbilled amounts. Complete EMEA client interaction if case of any query regarding invoices. Creation of MS Excel based Weekly and Monthly Metrics to capture Timeliness and Accuracy of process and reporting of the same to Higher Management. Mentoring of New and existing Team members of the team. Handling the complete EMEA client settlement team of 6 team members in their training & day to day activities. American Express Card Domain (Global Account Reconciliation) under American Express GAR manages American Express worldwide Card related financial and accounting process and reconcile the balance sheet accounts on monthly basis by comparing General Ledger and Sub ledger which helps in getting the correct balance sheet values. Responsibilities Preparing reconciliation for Balance sheet accounts for Japan, Australia, and Asia pacific. Preparing reconciliation for Prepaid Expenses and Deferred Income, Loans and Debts Payable accounts. Need to compare GL values provided by the system called Walker with SL values provided by the market of each and every account with proper checks. Make checks on Reconciliation Status Report from WD -3 to WD -1 for proper checks whether accounts is going with correct reconciliation policy or not for whole JAPA market at the time of Month end and helped other teams for proper checks.. Do proper follow up for making the accounts status from unreconciled to reconcile. Organization:IBM Daksh India Private Limited Process:United Health Group (Health Insurance) Designation:Operation Executive Duration:Dec 2006 - Aug 2008 As an Operation Executive in United Health Care Insurance Process, need to clear the 3 months training of US Medical policies and claim processing system called Comet and Unet and then after completing training, needs to adjudicate the claims send by Health Care Provider from USA on special software as per the policy and instructions. Organization:Finedge India Private Ltd. Process:Inbound Haryana Process Designation:Customer Care Executive Duration:Jan 2006 - Dec 2006 A renowned organization for customer service and up selling for various processes of HUTCH. Being CCE providing my best to the company by delivering best quality scores throughout my duration. PERSONAL DETAILS Father’s name : Late Shri S.C. Sahni Date of Birth:15 August 1984 Gender :Male Nationality:Indian Marital Status:Married Language Known:English, Hindi and Punjabi Hobbies:Listening to music and watching movies Date: Place:(AMIT KUMAR SAHNI)