Amit Diwan

AMIT DIWAN-- Career Objective: To be part of a competent and professionally managed organization where I can learn, contribute, set new standards of performance, add value to the organization and grow along with the company. Skills: ● Excellent ability to build & maintain good relationship with customers. ● Excellent communication and writing skills. ● Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet. ● Ability to do various other duties as needed. ● Excellent planning, organizing and time management skills. Work Experience VFS (GCC) LLC, Dubai Officer – Operations (5th August 2019 – Currently Working) Key Areas: • Submission of applications for issuance of visa for Turkey • Scanning & processing of applications • Co-ordinating with Turkish Consulate • Assisting applicants with documentation and procedures for application Union Paper Mill, Dubai Senior Sales Coordinator (15th Dec 2016 – 8th July 2019) Key Areas: ● Coordinate/follow up with Mill/ Production for timely manufacturing of customers’ orders as per their schedule. ● To ensure timely loading of trucks / containers in order to ensure timely supply to the customers. ● Ensure that shipment targets fixed by the marketing department are achieved to the extent of 100% every month. ● To liaise with finishing house department to ensure that packing list is generated correctly. ● Prepare delivery order accurately with zero margins for errors and sending the same to ● ● ● ● ● ● sales department on day to day basis. To liaise with transporters / forwarding agents to ensure timely placement of adequate number of trucks / containers on day to day basis. To inform marketing department of any breakdown in the mill and mill shut thereof regularly. Advise mill regarding any urgency from customers to expedite deliveries. To liaise with customers in case of urgent requirements and to ensure that the customers needs are met regularly. Send production shipment data to General Manager (Sales & Marketing) on day to day basis. Follow up with customers for orders and payments and to clarify queries of customers through phone and email. Hyjiya Digital Wellness, Dubai Business Development Manager (5th Oct 2015 – 10th Nov 2016) Key Areas: ● ● ● ● ● Provide healthcare programs to Individuals & Corporates Converting sales through tele-calling. Tapping Indians for our product ‘CARE FIRST’, for their loved ones back in India. Taking initiatives in all kinds of marketing & selling activities. Providing the best modes of keeping one’s health & fitness intact. First Gulf Bank, Dubai Sales Executive (1-Feb 2015 – 30-Sept 2015) Established in 1979 and headquartered in Abu Dhabi, UAE, it offers a wide range of financial services to businesses and consumers through an extensive network of relationship managers and branches. Key Areas: ● Develop new business prospects through tele sales. ● Promoting bank products like loans, credit cards etc. ● To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes ● To ensure the submitted customer applications and documentations are complete and error free ● ● ● ● ● ● To follow up for Document discrepancies which have been approved as Deferrals To provide ongoing customer / market feedback to improve business Building long term relationship with clients. Implementing marketing strategy to build trust and bond with the customers. Collaborated with a team of sales to achieve our sales goal. Taking initiatives and getting involved in all kind of marketing administration and selling activities Dynamic Organization of Technical Services, (DOTS) - Dealers of KSB PUMPS (Klein Schanzlin & Becker), New Delhi Sales Executive (2-Dec 2012 to 26- Jan 2015) A leading supplier of Submersible Pumps, Valves and related systems, DOTS is committed to provide its customers high quality, energy efficient and safe products and services. Key Areas: ● ● ● ● ● ● Building relationship with clients to increase business Maintaining records of all customers Tracking the delivery and maintaining customer satisfaction Collaborating with all the vendors in the market. Devising and maintaining office systems Organizing and storing paperwork, documents and computer-based information; India bulls Securities Limited Relationship Manager (26th Apr 2011 to 30th Nov 2012) India bulls: One of India´s foremost diversified conglomerates with businesses spread over Real Estate, Financial Services, Securities and Power. Key Areas: ● ● ● ● ● ● ● Acquiring new customer through tele-sales. Opening D-mat and trading account . Maintaining long term relationship with the customers. Maintaining delivery and service standards. Cross selling company’s products to existing set of Branch customers. Working closely with all departments to ensure customer satisfaction. Education and Credentials: Masters of Business Administration (MBA) Indian Institute of Planning & Management (IIPM, New Delhi): Batch- Majors in: HR and Marketing (Dual Specialization) Bachelors in Business Administration (BBA) Jagannath Institute of Management Sciences (JIMS, New Delhi): Batch- Summer Training Details: Company Name: JCT Electronics ltd, a Thapar Group Co. ● Color Television market trends ● Impact of LCD Technology on Cathode Ray Tube ● Future of Cathode Ray Tube Industry Company Name: HongKong and Shanghai Banking Corporation ltd (HSBC) ● Corporate banking, ● Credit appraisals, ● Assessment of Corporate facility requirement. Personal Details Date of Birth: Religion: Passport No.: March 4th, 1987 Hindu N- As a person, I consider myself as a good team player. I am willing to learn as I follow “Learn, un-learn, re-learn approach”. I am adaptable to changing environment. Date: (Amit Diwan)