Amit Bhatia
$10/hr
Customer Support, CRM, People Management, Incident Management, IT Service Desk
- Reply rate:
- 25.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 48 years old
- Location:
- Bangalore, Karnataka, India
- Experience:
- 15 years
Other
About
I have been working as a Manager - Service Support operations for the last 2.5 years, and I handle 3 teams comprising of 55 people. Prior, I have also been an Assistant Manager - Operations for 2 years handling different teams including Service Desk, Major Incident Management, and NOC. I have an overall experience of about 14 years in ITES/BPO. A computer science graduate with experience in Service Desk Management, IT Helpdesk Management, NOC, Incident Management and CRM.
Skills
