Amira Aridi

AMIRA ARIDI Dawsonville, GA 30534 | - |- Education Bachelor of Health Care Sciences: Public Health and Development Sciences University of Balamand Certificate: Life Sciences Cedars Culture School 05/2022 Souq Gharb, Lebanon 06/2017 Aley, Lebanon Summary Experienced Medical Office Coordinator with a comprehensive background in managing busy medical offices and coordinating patient care. Possess strong organizational skills, adept at streamlining office operations to increase efficiency. Noteworthy strengths include staff training, scheduling appointments, customer service expertise, managing tasks, and updating patient records. Skills Medical office data entry Customer service expert Verify demographics Outpatient scheduling Call handling Registration management CPR Certified Electronic medical records (EMR) Medical terminology HIPAA compliance Training and onboarding Data entry accuracy Organizational skills Multitasking High-volume workload management Deadline-oriented Communication skills Relationship management Payment processing Conflict resolution Insurance verification Payment negotiation Problem solving Analytical thinking Attention to detail Experience Medical Office Coordinator 01/2024 to Current Hope Fertility GA, USA Maintained accurate patient records by entering data into the EMR system, and processing the required paperwork. Scheduled and rescheduled high-volume patient appointments daily at the same time, finishing more than 20 tasks a day. Facilitated patient communications through calls, texts, faxes, and emails for timely support. I answered more than 40 calls a day. Streamlined check-in and check-out processes, while managing schedules and referrals efficiently. Collected over $20,000 in payments per patient for treatments and input them into the system with a focus on accuracy. Collaborated with the clinical team to enhance workflow efficiency across departments. Verified insurance information and network participation for patients. Mentored new hires on clinical policies, procedures, and best practices. Patient Care Administrator 02/2023 to 12/2023 Ghosn Family Medicine Dawsonville, USA Supervised handling of patient records, billing, and insurance challenges to elevate operational efficiency. Requested medical records from hospitals and clinics nationwide for comprehensive care. Evaluate candidates for new hire position Conducted phone interviews with patients, ensuring the accurate completion of high-volume questionnaires. Provided customer support by resolving diverse patient inquiries and concerns. Reviewed insurance documents for accuracy before submission, to prevent delays. Addressed patient inquiries regarding financial matters to enhance understanding. Facilitated access to online systems and portals, promoting enhanced patient engagement. Lead Teacher 04/2022 to 01/2023 Goddard School GA, USA Supervised daily class operations, ensuring smooth educational processes. Integrated technology into lessons to boost student engagement and learning outcomes. Conducted parent conferences to address inquiries, discuss academic progress, and set learning goals. I taught English to speakers of other languages, enhancing language acquisition skills. Incorporated state standards into lesson plans to ensure compliance, and educational quality. Prevention Specialist 09/2020 to 11/2021 AUBMC Lebanon Conducted research to identify community health topics and necessary programs. Analyzed risk and protective factors to mitigate unhealthy behaviors. Organized health events promoting wellness among vulnerable populations. Highlighted preventive services focused on disease prevention and early detection. Developed and implemented prevention services in medical centers and communities. Monitored laboratory procedures, ensuring compliance with hygiene and PPE protocols. Established referral processes to facilitate client access to specialized programs. Language English - Fluent Arabic- Fluent French- Basic Spanish-Basic Certifications CPR & First AID Training, 01/24, GA, USA Certificate of Merit Fire and Life Safety, 01/23, Georgia, USA Improving Global Health Focusing on Quality and Safety, 01/22, USA Computer Language Certificate of completion, 01/21, Lebanon Time Management Online Workshops Certificate, 01/21, Lebanon