Amir Yousaf

Amir Yousaf S/o Iqtidar Yousaf (Ready to work anywhere in Pakistan) Qualification: Date of Birth: NIC: Address: MBA (JAIBP–IBP) 18th October,- Sherwani Colony, Ferozepur Road, Near Masjid Naseem, Lahore. House No. 222, Najaf Colony, Thoya Fazal, D.I.Khan-- OBJECTIVE PROFESSIONAL EXPERIENCE To augment my knowledge, skills & abilities through work with a reputable Organization.  1. Currently serving as “Manager Sales” at Suzuki Premier Motors Ltd. Lahore. - to till date) Assign Sales Targets to Salesforce, give them ample understanding of the targets assigned and a comprehensive plan to achieve the assigned targets. 2. Responsible to analyze the gap salesforce and fill that with effective hiring. 3. Proper training and time-to-time advanced level techniques should be equipped at all levels so that the whole team would be able to compete with the changing requirements. 4. Manager should be well aware of the Pak Suzuki Policies & Procedures so that he may able to implement them through his team members. 5. Manager should be well aware of all the available variants & types of products of the Pak Suzuki along with comprehensive knowledge of the industry with the thought of a competitive edge over peers. 6. Effective Customer service should be prioritized so that customer satisfaction may be achieved so that a satisfied customer base could be increased to enhance business development. 7. Special care should be taken to clear the monthly allocation quota. 8. Timely Payments to each stakeholder i.e., banks and customers should be released. 9. Floor Management in all aspects which includes cleanliness, Telephone exchange operations along with greeting or welcome by the security guard as well. 10. Daily/ Monthly submission of the system reports to the management. Like Business scorecard performance, Number of units sold, inquiries, Leads converted, etc.  Worked as “Deputy Manager Customer Services” at Eden Builders Pvt Ltd. Lahore. - to-) 1. 2. 3. 4. 5. Handling customer service issues in a timely manner. Create effective CS procedures, policies, and standards. Develop CS satisfaction goals and coordinate with the team to meet them on a steady basis. Implement an effective customer loyalty program. Maintain accurate records and document all customer service activities and discussions. 6. 7. 8.  Assess service statistics and prepare detailed reports on his findings. Manage the transfer procedure within the given timelines. Handling customer service issues in a timely manner. Worked as Branch Manager at Bank Alhabib Ltd D.I.Khan Main Branch- to-) 1. Establish and maintain customer relationships. 2. Identify a prosperous market for both assets and liabilities. 3. Achieve multi-dimensional growth targets within reasonable timelines & approved budget. 4. Implement strategies for deposit mobilization & achievement of Advances & Liability targets assigned 5. Increase and monitor cross-selling targets, Interact with identified current & prospective clients to increase the share of wallet 6. Ensure timely internal/external audit/compliance reviews to be conducted accurately 7. Manage operations to maximize human and automated resources to achieve productivity 8. Ensure timely regulatory reporting to State Bank of Pakistan and review branch MIS reports.  Worked as “Zonal Inspection/Compliance Officer” at Bank Al-Habib Peshawar-South Area ( from- to-. -Paid monthly visits to the branches assigned on month wise. -Check and monitoring overall working including but limited to operations only of the branch. -Submit ZIO report to branch, ask branches for timely submission of the compliance, so as to ensure the working within system and procedures of the bank. -Submit monthly progress to Zonal Head office regarding the operational, quality wise performance for necessary perusal and onward submission to PO office.  Performed my duties as “Branch Manager” at Bank Al-Habib Bannu. ( from- to-)  Worked as “Branch Manager” at Main Br. Tank City. (16th March, 2016 to till-).  Almost Two Years Working Experience as “Operation Manager” at Main Br. Bank Al-Habib Ltd, Bannu.(June-2014 to March-2016) Looking overall Deposit Mobilization of the branch. Meeting “Apni Car” Targets assigned by the Zonal Office. Supervision & involvement of overall Operational activities. Overall ADC tasks & their supervision. 1. 2. 3. 4.  Two Years working experience of “Operation Manager” at ABL, Adda Bazar, Tank Branch. (Including last four months as Officiating Branch Manager) (Oct-2012 to June-2014) ACADEMICS ACADEMIC PROJECTS ADDITIONAL SKILLS  Two years working experience of “Regional Business Coordinator & Credit Analyst” in Regional Office “Allied Bank Ltd” Kohat.(April-2010 to Oct-2012) 1. Maintaining existing & developing new business relationships of SME, Retail (Including 100% cash margin cases funded non-funded) & PSO Channel Finance. 2. Maintaining monthly O/s Principal & Markup reports to ensure timely receipts of the Markup & to ensure timely renewals. 3. Coordinate with 18 branches of the region to ensure achievement of the deposit & ADC targets assigned by the RH from time to time. 4. Cascade & coordinate new campaigns down to branches in order to facilitate & help them in understanding the basic theme of the compaign.  One & half Year Experience as “Assistant Manager Development” in “New Jubilee Insurance Co. Ltd”. (Aug-2008-Jan-2010) Main Areas of the field are: 1. Underwriting of direct & Co-Insurance. 2. Claims handling of Co-Insurance only. 3. Accounts of the branch including Salaries of the staff, Expenses & Petti Cash.  Eleven months Experience as “JUNIOR PROFESSIONAL FIELD” with a Lahore based Micro Financial Institute project “DAMEN”. (Sept-2007 to June-2008) 1. Micro-level group development for Loan Disbursement. 2. Their training & onward monitoring of the loan. Degree Institute MBA Quaid-i-AzamUniversity, August,2007 Islamabad. 3.2 Bsc(Computer Science) Gomal University, D.I.Khan. June,2005 74.45% Fsc(PreEngineering) Government Degree College, D.I.Khan. July,2003 67.00% Matric Army Public School, D.I.Khan. June,2001 66.6%           Passing Year GPA/Percentage Project on “Strategic Management Practices of PTCL”. Project on Hotel Management of “Holiday Inn Islamabad”. Research project on “Consumer behavior towards Postpaid & Prepaid packages of Mobilink”. Project on “Compensation & Reward System of ZTBL”. Analysis of “Financial Statement ratios of Bank Alfalah”. “Credit Analysis Procedure of Bank Alfalah”. Computer skill especially in MS Office. Good interpersonal skills. Internet and Web Surfing. Effective linguistic skills of English, Urdu, Punjabi and Saraiki. ACHIEVEMENTS    REFERENCE  First division throughout Academic career. Third position in Bsc (computer Science). 1st Stage Cleared of IBP. Mr.Zeeshan Malik (Senior Risk Officer) Bank Al-Habib, Razia Shareef Plaza, Blue Area Islamabad. PH#-  Mr.Majid Khan (Relationship Manager-SME) Bank Al-Habib, RWP Area Office, Golra Mor, Islamabad. PH#-  Mr. Sher Dil Khan Khattak ( Group Head Business-North) Faysal Bank Ltd, Regional Headquarters, Islamabad. PH#-