Aminah Onukwru

ONUKWRU AMINAH www.https://linkedin.com/in/Aminahonukwru PROFILE I am a highly skilled and adaptable professional specializing in administrative support and HR operations, with a strong technical foundation and exceptional soft skills. I excel in leveraging digital tools to streamline workflows, enhance communication, and ensure efficient remote operations. My expertise in data entry, internet research, content creation, and effective scheduling is complemented by excellent organizational abilities, attention to detail, and proactive problem-solving. I bring a strong commitment to fostering clear and empathetic communication, as well as teamwork, making me a valuable asset in dynamic, tech-driven environments. In these settings, I aim to drive operational excellence and support sustainable business growth. SKILLS AND INTERESTS Technical Skills: • Data entry, internet research, customer service, creating slides and presentations, administrative skills, proofreading and editing, recruiting, onboarding, content generation, AI prompting • Salesforce (CRM navigation, data management, reports and dashboards, user management, security & access, workflow automation, AppExchange, Trailhead learning) Soft Skills: • Organization, time management, flexibility and adaptability, communication, problem-solving, patience, empathy, team management and leadership Apps and Tools: • Salesforce, MS Word, PowerPoint, Excel, Google Workspace (Docs, Sheets, Slides, Drive), Zoom, Slack, Teams, SPSS, Discord Interests: • Analytics, Education, Employability, Research, Salesforce Administration & Business Analysis WORK HISTORY MetroBlue Tech System Ltd Admin & HR Officer (Remote) • • 2025 Developed and implemented policies and SOPs that improved compliance and streamlined workflows across the organization. Managed recruitment, onboarding, and orientation for employees, interns, and trainees, ensuring smooth integration and engagement. • • • • Coordinated team communications and task management using Discord, Google Workspace, and ClickUp, improving remote productivity. Supported team leads in resolving staff, trainee, and client issues, keeping operations running smoothly. Administered monthly payroll, maintained HR records, and monitored attendance and productivity. Oversaw office administration and contributed to operational projects, enhancing overall organizational efficiency. AI Community Africa (AICA) (Remote) Virtual and Operations Assistant • • • • • Supported the planning, coordination, and smooth execution of virtual programs, workshops, and events within the community. Collaborated on the onboarding process for Teaching Assistants and team members, ensuring an easy and organized transition into the community. Managed schedules, meetings, and content calendars to keep community activities well-structured and on track. Created and shared engaging content on the community website and social media platforms to promote awareness and participation. Escalated issues when needed and maintained clear communication and documentation to support daily operations and teamwork. Virtual Roles (Freelancing) Data & Research: • • • • • - Created and maintained efficient spreadsheets and databases, boosting organization and saving time for team members. Generated clear and concise weekly reports, synthesizing key metrics and insights for informed decision-making. Presented findings and recommendations to management and clients with clarity. Brockville Investments Ltd, Lagos. Position: Research/Business Analyst Intern (Remote) • • • • • - Utilized AI to prompt and gather data effectively for research purposes Gathered and analyzed raw and secondary data from diverse sources (e.g., market research, competitor analysis, social media) to inform business decisions and identify growth opportunities. Transformed raw data into digestible reports and spreadsheets, enhancing accessibility and usability for stakeholders. Administrative Savvy • 2024 - Assisted in the development of comprehensive business plans and models for SMEs and startups. Conducted market research to assess business prospects for startups. Collaborated with teammates to effectively utilize Google Suite tools and workshops. Analyzed business models and trends to identify emerging opportunities. Raised awareness among SMEs about the benefits of investment agencies and accelerator programs. CERTIFICATION/TRAINING Salesforce Certified Platform Administrator 2025 Harvoxx Tech Hub Prompt Engineering 2025 Salesforce Certified Associate 2025 ALX Professional Foundation 2025 ALX Virtual Assistance 2024 ALX AI Career Essentials 2024 UN SDSN 2023 Brockville Investment Advisory | Energy & Natural Resources (Certificate of Internship) 2023 Jobberman Soft Skills Training 2022 EDUCATION B.Agric, Animal Science ● 2:1, Second Class Honours, Upper Division University of Port Harcourt, Nigeria. REFEREES Available on request 2021 (2015 – 2021)