Innovative Relationship Manager focused on developing strategic
business opportunities by delivering exemplary service to each
client's individual needs. Respected professional with exceptional
knowledge regarding risk management. Detail-oriented team player
with strong organizational skills. Ability to handle multiple projects
simultaneously with a high degree of accuracy.
Work History
Amina
Azhar
-
Relationship Manager
JP Associates , Lahore
Developed and cultivated lucrative relationships
with both new and existing clients through
effective communication and exemplary
Contact
interpersonal skills.
Address
clients per day, while providing high level of
Lahore, Pakistan 53720
expertise.
E-mail
Analyzed customer data to identify areas of
Built and maintained relationships with over 50
improvement and maximize customer
-
satisfaction.
LinkedIn
Responded to customer inquiries and resolved
https://www.linkedin.com
complaints to establish trust and increase
/in/amina-azhar-15647a1a1
satisfaction.
WWW
Managed over 150 Inbound calls by potential
https://bold.pro/my/amina-
clients, answering their queries.
azhar-/484
Participated in staff meetings to discuss
innovative strategies to improve services.
Conducted financial due diligence on potential
Skills
Relationship building and
management
Fluent in English
Business Development
investments and acquisitions-
Quality Assurance Specialist
1 Solar Solutions, Lahore
Created and achieved product quality
objectives and met product specifications.
Created successful test scripts to manage
Written and verbal
automated feature testing,
communication
Reported 22% progress, test metrics and results to
Client Relationships
Risk management
Customer Relations
Search Engine Optimization
project stakeholders.
Developed reports and materials, daily for key
stakeholders related to quality goals, progress
and challenges.
Mentored and coached team members on QA
topics and strategies.
Sales proficiency
Research and due diligence
-
Business Development Manager
Boxry Communications, Lahore
Negotiated and closed long-term agreements
Training and mentoring
with new clients in assigned territory.
Reached out to more than 150 potential
Microsoft Excel
customers via telephone, email, and in-person
Microsoft PowerPoint
inquiries.
Established relationships with key decision-makers
Microsoft Office expert
within customer's organization to promote growth
and retention.
Developed new proposals, contracts and
procedures to draw in more clients and
streamline work operations.
Developed process to analyze customer
feedback to incorporate insights into product
development strategies.
Recruited, interviewed and hired employees and
implemented mentoring program to promote
positive feedback and engagement.
Enhanced profitability by developing pipelines
utilizing marketing and sales strategies.
Drove sales by developing multi-million dollar
contract sales.
Compiled and analyzed data to determine
approaches to improve sales and performance.
Resolved problems with high-profile customers to
maintain relationships and increase return
customer base-
Sales Team Lead
Trans Data Solutions, Lahore
Expanded sales revenues by 10%,by identifying
opportunities and executing customized
marketing plans.
Supported sales account managers by providing
accurate and detailed report, daily.
Answered customer questions about products
and services, helped locate merchandise, and
promoted key items.
Monitored sales team performance and provided
constructive feedback.
Trained, coached, and mentored new sales
associates for maximum performance.
Handled cash register operations and customer
transactions to process payments.
Grew sales and boosted profits, applying
proactive management strategies and
enhancing sales training.
Assisted in development of monthly sales goals to
motivate team and drive business objectives.
Education
2018-03 -
Undergraduate : Doctor of Physiotherapy
Current
University of Management And Technology - Lahore
2022-03 -
Diploma : Customer Service Management
2022-03
Coursera Project Network - Online
2016-02 -
Intermediate : Science
2018-01
Unique College - Shakargarh
2014-01 -
Matriculation : Science
2016-02
Unique School - Shakargarh
