Amin Ul Haq

AMIN HAQ ID:- Nationality: Pakistani Date of birth: 15/08/1972 Place of birth: MARDAN, Pakistan Gender: Male  Phone number: (-  Email address:-  Skype:- LinkedIn: https://www.linkedin.com/in/amin-haq-? lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BeLkeUQ NERi22%2FxA2%2B0kmzw%3D%3D  Home: Amin Manizzel Nisata Road Near Power House Null, 25000 MARDAN (Pakistan ) ABOUT ME A versatile professional with a rich blend of cultural experiences and multidisciplinary expertise. Known for a positive outlook and a logical problem-solving approach, I excel both as a collaborative team member and a self-driven individual. Adaptable and quick to learn, I thrive in people-oriented environments and am dependable, resultsfocused, and dedicated to quality. My dynamic personality enables me to effectively lead and inspire teams. LANGUAGE SKILLS Mother tongue(s): Pushto Other language(s): English Arabic LISTENING B2 READING C1 WRITING C1 LISTENING B1 READING C1 WRITING B2 SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2 SPOKEN PRODUCTION B2 Persian LISTENING A2 READING B1 WRITING B1 SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user WORK EXPERIENCE  Siddiqi Hospitality – Islamabad, Pakistan City: Islamabad | Country: Pakistan Administration Lead (Executive ) Siddiqi Hospitality, Islamabad, Pakistan [ 01/03/2024 – Current ] Currently, I serve as the head of the Administration Department at Siddiqi Hospitality, where I am responsible for managing and overseeing all administrative functions to ensure smooth day-to-day operations. My role involves supervising the administrative team, assigning tasks, and monitoring performance to ensure timely and efficient completion of responsibilities. I work closely with internal departments to support organizational needs, maintain office infrastructure, and ensure a professional and welcoming environment for both staff and guests. My responsibilities also include handling employee and customer-related concerns, coordinating facility maintenance, managing supplies and inventory, and ensuring compliance with company policies and procedures. Additionally, I am actively involved in resolving operational challenges, improving administrative workflows, and implementing best practices to enhance overall departmental efficiency. My leadership has contributed to a more organized, responsive, and customer-focused administrative function within the organization.  Yar Steel Private Limited – Chak Dara Lower Diur, Pakistan City: Chak Dara Lower Diur | Country: Pakistan Inventory Manger [ 01/11/2022 – 28/02/2024 ] As the Store Manager at Yar Steel, I am responsible for overseeing all aspects of production-related store operations within the steel manufacturing environment. My role includes preparing and analyzing daily and monthly production reports, calculating and managing production costs, and driving efficiency across inventory and warehouse processes. A key part of my responsibilities involves leading the hiring and supervision of store staff, as well as initiating and managing process improvement projects to streamline operations and reduce waste. I ensure that all store activities align with the company’s productivity, quality, and safety standards. Key Responsibilities: • Supervise the receipt, inspection, and systematic storage of all incoming raw materials and goods. • Ensure accurate identification, tagging, preservation, and organized storage of all materials to maintain product integrity. • Oversee the proper handling, packaging, and timely dispatch of materials for production or delivery. • Maintain and regularly audit stock records to ensure accuracy and transparency in inventory control. • Enforce workplace safety protocols and operational support measures across all store functions. Through diligent management and continuous process optimization, I contribute to maintaining an efficient supply chain and ensuring uninterrupted production flow within the facility.  Pak Qatar Takaful (Insurance) – MARDAN City: MARDAN Assistant Business manager [ 25/01/2018 – 30/09/2023 ] As an Assistant Business Manager at Pak Qatar Takaful, specializing in Islamic banking and insurance, I was responsible for overseeing and managing daily operational activities. This included organizing and conducting meetings, leading and managing teams, and coordinating field operations to ensure the achievement of monthly, quarterly, semi-annual, and annual targets. In my role, I was instrumental in: • Managing and optimizing overall insurance operations. • Developing and implementing cohesive policies and procedures to ensure smooth and efficient company performance. • Analyzing company performance to identify opportunities for efficiency improvements both at the individual and departmental levels.  Group Four (G4S) Qatar – Doha, Qatar City: Doha | Country: Qatar Cash Management officer [ 26/10/2016 – 14/01/2018 ] As an ATM/Cash Management Officer at G4S Qatar, based at the Doha headquarters, I was entrusted with managing the efficient and timely delivery of cash to all ATMs under G4S's oversight across various banks. My responsibilities included addressing and resolving customer complaints swiftly, particularly those related to ATM replenishment, Second Line Maintenance (SLM), and First Line Maintenance (FLM). Key aspects of my role included: • Ensuring timely cash deliveries to maximize ATM uptime and customer satisfaction. • Coordinating and organizing meetings with G4S management and clients to discuss operational performance and issues. • Leading team management efforts and handling escalations effectively. • Prioritizing time management to ensure the highest level of customer satisfaction through prompt and reliable service.  Pak Mobilink Company Limited (PMCL) – Islamabad, Pakistan City: Islamabad | Country: Pakistan Admin Manager [ 10/07/2010 – 20/10/2015 ] As an Administration Manager at Pak Mobilink Communication Limited (PMCL), I was responsible for overseeing and managing various operational and logistical activities. My role involved coordinating and controlling the refueling processes for cell sites, addressing power and other site-related issues, and ensuring the continuous operation of cell sites to prevent outages. Key responsibilities included: • Managing and safeguarding company assets at cell sites, overseeing both incoming and outgoing equipment and resources. • Setting and coordinating departmental goals, deadlines, and projects to enhance efficiency. • Developing and implementing policies and procedures to streamline department operations. • Procuring and managing supplies for the office, reception, mailroom, and kitchen to ensure smooth daily operations. • Keeping projects on schedule, organizing travel arrangements, scheduling meetings, and handling expense reports. • Applying strong problem-solving skills and critical thinking to address and resolve operational challenges.  Etisalat Afghanistan – Kabul , Afghanistan City: Kabul | Country: Afghanistan Manager Sales & Distribution (S&D) [ 10/06/2009 – 30/06/2010 ] As a Sales Manager at Etisalat Afghanistan, I was responsible for overseeing and managing the daily sales operations across multiple channels. My core duties included supervising the activation of SIM cards and prepaid cards (PPCs), ensuring accurate and timely reporting of daily top-up transactions, and preparing comprehensive sales and revenue reports on a daily, weekly, and monthly basis. I played a key role in managing Sales & Distribution (S&D) activities, including regular field visits to companyauthorized franchise outlets to monitor performance, provide guidance, and ensure compliance with brand and sales standards. I worked closely with franchise partners to calculate their commission shares, resolve operational issues, and implement effective retention strategies. Additionally, I led and motivated the sales team to meet and exceed monthly sales targets for both SIMs and PPCs. I also conducted regular training sessions to enhance the team's product knowledge and customer engagement skills. My proactive approach contributed to improved sales performance and stronger franchise relationships.  Pak Telecom Mobile Limted (PTML) – Islamabad, Pakistan City: Islamabad | Country: Pakistan Finance Officer – Pak Telecom Mobile Limited (Ufone), [ 24/04/2001 – 31/05/2009 ] Finance Officer – Pak Telecom Mobile Limited (Ufone), In my role as Finance Officer at Ufone, I was entrusted with a range of financial, operational, and customer service responsibilities within the dynamic environment of the cellular services sector. I played a key role in ensuring the accurate processing of new SIM activations, the efficient sale and tracking of scratch cards, and the overall management of financial transactions and inventory at the service center level. My duties included overseeing daily cash handling operations, performing inventory reconciliation, and ensuring the timely deposit of collections. I was also responsible for preparing comprehensive daily and monthly financial and operational reports for submission to the Head Office, which contributed to transparent and accountable reporting processes. Key Responsibilities: • Managed cash transactions, performed daily reconciliations, and ensured accurate recordkeeping of sales and inventory. • Prepared and submitted routine activity and financial reports to senior management, maintaining consistency and accuracy. • Delivered frontline customer service by resolving billing queries, assisting with mobile service activations, and handling customer requests efficiently. • Maintained smooth day-to-day office operations, ensured proper documentation, and proposed operational improvements based on hands-on experience. • Successfully served as Acting In-Charge of the Swat Service Centre during a Leave Fare Allowance period from February 9 to March 28, 2005, ensuring uninterrupted operations and service quality. Through this role, I significantly contributed to financial control, enhanced operational efficiency, and supported service excellence at the branch level.  IUCN – Peshawar , Pakistan City: Peshawar | Country: Pakistan Office Manager – International Union for Conservation of Nature (IUCN), NWFP, Peshawar (Contractual Role) [ 10/07/1998 – 20/04/2001 ] During my one-year tenure as Office Manager with Dr. G. Khattak, Senior Advisor at the IUCN, I played a vital role in supporting environmental conservation initiatives in the region. Serving on a contractual basis, I was actively involved in the administrative and strategic functions of the office, with a strong focus on environmental planning and policy development. A key achievement of my role was contributing to the drafting of the Swat Management Plan, a significant environmental strategy aimed at promoting sustainable resource management and ecological preservation in the Swat Valley. My responsibilities included conducting research, compiling and organizing data, coordinating with stakeholders, and preparing draft reports and documentation for review by senior environmental advisors. In addition to these contributions, I managed daily office operations, ensured timely communication between departments, organized meetings, and provided logistical and administrative support to ongoing conservation projects. My role required a combination of organizational skills, attention to detail, and a strong understanding of environmental policy frameworks. This experience allowed me to contribute meaningfully to sustainable development efforts and broaden my understanding of environmental planning at both local and institutional levels.  Forest Management Centre – Peshawar, Pakistan City: Peshawar | Country: Pakistan Personal Secretary & Office Manager – Divisional Forest Office, Silva Research Division, FMC, Peshawar [ 10/01/1996 – 30/06/1998 ] For three years, I served as a Personal Secretary and Office Manager to Dr. Naseem Javeed at the Divisional Forest Office, Silva Research Division in Peshawar. In this dual-role capacity, I provided high-level administrative support and managed day-to-day office operations, contributing directly to the efficiency and effectiveness of the department’s forestry and research initiatives. My responsibilities spanned a wide range of administrative, financial, and operational functions. I ensured smooth workflow by managing internal and external correspondence through letters, faxes, and email, maintaining accurate records, and preparing critical documentation related to staff attendance, leave, and HR-related processes. Key Responsibilities: • Oversaw daily office functions, ensuring all activities were well-documented and efficiently executed. • Managed incoming and outgoing communication, ensuring timely delivery and response across all correspondence channels. • Prepared monthly staff attendance and leave records, and maintained administrative files for internal audits and compliance. • Compiled monthly account statements and reports, which were regularly submitted to the head office for review and approval. • Played a pivotal role in the procurement process for timber by managing transparent and competitive bidding procedures in accordance with departmental regulations. • Organized and coordinated all field-related activities, including tracking project progress and reporting directly to the Chief Technical Advisor. • Assisted in the development of strategic field operation plans and advised the Divisional Forest Officer on operational enhancements and future project strategies. • Administered the annual Plan of Operations budget, including expenditure tracking and monthly financial reporting to ensure accountability and adherence to budgetary goals. • Maintained up-to-date store and inventory records, ensuring materials and supplies were well-managed and available to support ongoing projects. This role strengthened my abilities in multitasking, planning, and cross-functional coordination, while also deepening my understanding of environmental and forestry management operations.