Amilyn Pasculado

AMILYN R. PASCULADO - - Siaton, Negros Oriental Philippines 6219 Career History Virtual Assistant | E-commerce Business | Part-Time Oct 2023 - Jan 2024 (Short-term project) Research, save, and download best-selling and most popular product from the various e-commerce businesses site with their corresponding product ID, price, and description to help my client choose what to Education Bachelor of Science in Information Technology Metro Dumaguete College 3 Years Completed in 2015 sell to his new build e-commerce business to be based in the Philippines. Travel Reservation Agent | Sophi Inc. | Fareharbor March 2023 - Feb 2024 Reaching out foreign company owner's via phone or email to inquire any updates with their travel options to make necessary changes to the booking website Other Skills Build simple google websites Social Media Marketing Social media Management Photo Editing Graphic designs Sets-up customer in booking reservations for tours. Customer Care Specialist | Concentrix Philippines | Solutran Oct 2022 - March 2023 (WFH set-up) Focused on US Medical Healthcare Insurance Help clients understand insurance coverage, policy, & benefit verification. Retail designs (logo, stationary, package, poster, flyers & more..) Cv/Resume maker Ecommerce skills Customer Service & Sales Email management Appointment Setting Lead Generation Special Events Coordinator Book flights & accommodations Fraud Analyst | Qualfon Philippines | Norton Lifelock Feb 2021 - June 2022 Analyze data in relation to fraud investigations Provide oversight, monitoring and reporting on financial crime risks and review Customer Accounts for prevention and detection of possible fraud situations Provide information about insurance plans they can use to file claims for reimbursement in the event that they fall victim to identity theft. Career History Tools / Software Canva Customer Sales & Service | Inspiro Philippines | 1-800 Flowers | Jan 2019 - Jan 2021 Adobe Lightroom Capcut Loom Manages the placement of orders, payments, Chat GPT cancellations, billing, delivery, and any product QuillBot issues Slack Contacting business owners to inquire about a Zoom potential solution for the client's request. Skype Microsoft Teams Salesclerk/Cashier/Online Seller | Click Republik Oct 2018 – Dec 2019 Marketing/ Promoting products/services may it be online or face to face Responding questions from clients regarding products and services offered by the company Customer service through all available channels of communication Ensured the daily sales report accuracy Handled the cashiering and the distribution of sales to individual shop partners Tracking of daily sales data Issueing of invoice to clients. Secretary | Gowns to Go Bridal Shop May 2017 - Nov 2018 Event Coordinator for any special events Customer service through all available channels of communication Marketing/ Promoting products/services may it be online or face to face Setting Appointments Closing the sales Provide Invoice to clients Hr work focusing on job posting, recruiting/hiring and trained new employees. Lark GoToMeeting Jitsi WhatsApp Zoho Desk Email Hunter GetEmail.io Pipileads Freedcamp Dialer Avaya Nice Incontact Max Agent Desktop Encore Sympay Optimus